TRT Pros

Sent: Tuesday, April 18, 10:AMSubject: CLAIM# *** In response to Mr*** complaint, there was more work that was performed at his property other than the replacement of the beamThe “deposit” that was made, was for all the work that was agreed for us to work onInvoice total was
$4,which included, other items such as Trash Removal, Garage Door Opener Electrical Line and Drywall Repairs All other work on the invoice was executed and completed, except the replacement of the required beam in the planeWe did install a double beam pressure treated which is still used in the industry, because the special order we placed of the engineer laminate beam arrived short by inches, due to the circumstances we made the decision to install the double beam for the mean time All other scope of work was performed in the presence of Mr*** and he was to notify us when he was ready to call the city inspector for inspectionApproximately a week later, he did it by claiming the beam that appears in the plane needed some hurricane clips, which are easy to install and are new codeWe offered to replace and install the items immediately next to the beam and Mr*** refused our service by saying that he would take care of it on his own and that we would later discuss About a month ago he sent us an email requesting that a refund of all the money he gave from the deposit which we used to pay for the work done by the master trade electrician, framer, drywall installation, equipment, vehicles and materials that, in the presence of him, we did perform service in his propertyWith everything else we did, what he gave us of deposit doesn’t even cover the minimum costThe difference between the low deposit claim and the remaining scope of work done is $ 2,that Mr*** still owes usWe do not agree with the abusive unfair and authoritarian way of wanting to take advantage of us because we never refused to return and complete the scope of work The work we did for the beam includes : Beam cost = $ ; labor = $ ; hurricane clips @ $ each Desired settlement: We will remove $off the balance for the beam that was installed and Mr*** is to pay us the difference which includes everything else that was done in his presenceThe total that Mr*** still owes us is $Attached is an invoice with details of other work completed