Tru Tan Reviews (%countItem)
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Address: 6501 Wesley St # A-3, Greenville, Texas, United States, 75402-7389
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Address: 6501 Wesley St # A-3, Greenville, Texas, United States, 75402-7389
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I SIGNED A CANCELLATION (ON THE COMPUTER IN THE STORE) ALMOST A YEAR AGO TO STOP MY MEMBERSHIP AND THE AUTO DRAFT OF MY CHECKING ACCOUNT. I HAD USED THIS LOCATION OFF AND ON FOR A COUPLE OF YEARS WITH NO MAJOR COMPLAINT OTHER THAN WAIT TIME FOR BED, AND SLOW STAFF. SO I HAD NO REASON TO QUESTION THAT THE CANCEL HAD TAKEN PLACE. I JUST HAPPEN TO CHECK MY STATEMENT LAST MONTH AND SEEN THAT I HAVE BEEN CHARGED FOR ALMOST A YEAR $80 A MONTH. I HAVE TRIED TO RESOLVE THE ISSUE WITH THE MANAGER CARMEN, SHE JUST STATED THAT SHE HAS TURNED IT IN TO CORPORATE. SHE WILL NOT RETURN MY CALLS, AFTER GIVING ME A GMAIL ACCOUNT TO REACH CORPORATE. I HAVE NEVER HEARD OF A BUSINESS USING A GMAIL ACCOUNT, BUT I EMAILED THE CONTACT SHE GIVE ME " ***@GMAIL.COM. I HAVE NOT HEARD ANYTHING FROM THE CORPORATE OFFICE AND THAT HAS BEEN 2 DAYS. THEY HAVE STOLLEN ALMOST A THOUSAND DOLLARS FROM MY ACCOUNT. I WILL NEVER USE THE ESTABLISMENT AGAIN AND I WILL BE SEEKING AN ATTORNEY IF NOT RESOLVED.
Product_Or_Service: TANNING
Refund I WOULD LIKE A REFUND. CARMEN (STORE MANAGER) STATED THEY COULD SEE THAT I HAD NOT USED THERE SERVICES SINCE JUNE 2017, WHICH IS WHEN I SIGNED THE COMPUTER TO CANCEL MEMERSHIP. THEY ARE ALWAYS HAVING TROUBLE WITH THE COMPUTER, SO OF COURSE THEY DO NOT HAVE RECORD THAT I SIGNED THE CANCEL. I HAVE NEVER TURNED ANY BUSINESS IN TO THE Revdex.com UNTIL NOW. I WOULD VERY MUCH LIKE THE COMPANY TO DO THE ETHICAL AND RIGHT THING HERE AND RETURN THE MONEY TAKEN FROM ME FOR SERVICES I DID NOT RECEIVE.