Truck Driving Academy

Review: I Paid $1,500 to truck driving academy the location in yuba city, ca the receipt is dated february 29, 2014, and then the agreement contract was signed on march 10, 2014 and then the cancellation on march 12, 2014 according to the contract and all my paper work I did have the two days to withdraw from the program with no fees. They did let us know and it says in the contract that we should have received our refund in about 4-6 weeks its been already been three months since the six weeks went by I keep calling [redacted] in the sacramento location everyday and she gives me the run around. Her receptionist [redacted] who I speak with almost everytime keeps me on hold for about 20 minutes or more and never gets back on the phone to say "she'll be right with you" nothing she just leaves me on there. She gave me a fake UPS tracking number to keep me waiting. SHe told me she's not authorized to sign checks that her boss in Vegas is the only one and then on Tuesday she said her boss in Mexico. So im really confused and tired of dealing with her.Desired Settlement: I would just like my $1,500 back its been way too long and I'm fed up i've been way to patient.

Business

Response:

This is response to complaint ID #[redacted] as of 6/16/2014 This employee has been terminated due to fraudulent activity found with our company. We called Mr. [redacted] and spoke with him and he has since received his refund and he states he is satisfied. We are sorry for any inconvenience this has caused and assure you this wont happen again. Please let me know if there is anything else you need. Thank you

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.