This has been the worst experience from any rental car company I have ever hadFrom start to finish this has been a nightmareI had the unfortunate encounter with the Las Vegas airport return center that charges for another day for being slightly late even though I had confirmed that my rental was extendedThe associate at the counter was completely incompetent, rude, and claimed her years of experience was enough for her to know that nothing can be doneWell, you look like you just started working with about months of experienceI had the pleasure of renting from Sixt with a Cadillac XTS that was the same price and actually had customer service that was pleasant from start to finishI know where I will be going from now on and recommend anyone else to stay away from HERTZ like the plague
This has been the worst experience from any rental car company I have ever hadFrom start to finish this has been a nightmareI had the unfortunate encounter with the Las Vegas airport return center that charges for another day for being slightly late even though I had confirmed that my rental was extendedThe associate at the counter was completely incompetent, rude, and claimed her years of experience was enough for her to know that nothing can be doneWell, you look like you just started working with about months of experienceI had the pleasure of renting from Sixt with a Cadillac XTS that was the same price and actually had customer service that was pleasant from start to finishI know where I will be going from now on and recommend anyone else to stay away from HERTZ like the plague