This company has gone down hill fast I haven't had service on my mifi for close to six months Truconnect topped off my account and mysteriously the money would disappear and the device wasn't even active Constant complaints about inactive service and the fact they still owe me went unanswered A promise to call back several times never occured The website is uselessThis went on for months Today I terminated the service and was given a confirmation # We will see if it truely gets terminated I am filing a complaint with the state attorney generals office, as I can't phantom people being this incompetent , unless there is an alternative motive for such bad service Take customers money and offer no service? Not a good way to go
This company has gone down hill fast I haven't had service on my mifi for close to six months Truconnect topped off my account and mysteriously the money would disappear and the device wasn't even active Constant complaints about inactive service and the fact they still owe me went unanswered A promise to call back several times never occured The website is uselessThis went on for months Today I terminated the service and was given a confirmation # We will see if it truely gets terminated I am filing a complaint with the state attorney generals office, as I can't phantom people being this incompetent , unless there is an alternative motive for such bad service Take customers money and offer no service? Not a good way to go