True North Sign Solutions Reviews (3)
True North Sign Solutions Rating
Address: 3010 Honey Locust Dr, Lancaster, Texas, United States, 76039-4135
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Please keep the case open until full payment is fulfilled as no payment has been made till today Projected payment due date is Jan, 7th, (days from refund request) Thank you Regards, [redacted] ***
Thank you for the time that you extended to me during our telephone conversationWednesday, November 23rdIt is with great frustration that we were not able to helpyou accomplish the mission of increased visibility and increased business due toobstacles that neither of us could have foreseen and
that have proved to be beyond ourcontrol.True North Sign Solutions agrees to a refund of $plus $court fee of thetotal $4987.50; the difference being costs incurred by True North for time and resourcesutilized in the pursuit of a completed monumentAs per our conversation onWednesday, we will attempt to honor this agreement as quickly as possible but didconvey the challenge of this time of year being the slowest time for our industryOurtarget is to satisfy this agreement within to days and we agree to stay in touchwith you until said agreement has been satisfiedShould we exceed the stipulated 45days window, an additional penalty fee of $will be accessed as per oursuggestion.The Doctors decision to not move forward resulted from a substantial increase in costsproposed by his management company which were considerably different from theirinitial agreementThese costs include but are not limited to paying for the monumentand electrical run in prior to construction start date as opposed to payments being madeafter its completion.Once again, thank you for your patience and understanding and hope that themanagement company that you are currently locked into is able to provide some type ofsolution that helps your business be more visible and successful
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please keep the case open until full payment is fulfilled as no payment has been made till today. Projected payment due date is Jan, 7th, 2017 (45 days from refund request). Thank you.
Regards,
[redacted]