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Truro Reliable Roofing

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Truro Reliable Roofing Reviews (2)

I was on the Revdex.com website and noticed that Truro Reliable Roofing (TRR) has an A rating In my opinion Truro Reliable Roofing is not even worth an [redacted] ratingIn the past we used the Revdex.com website to look for Companies to do work for us but we don't anymoreIn our opinion the rating has no meaning and no value especially when Revdex.com is aware that the business has negative review on Revdex.com web pageWhen we called Revdex.com back in about Truro Reliable Roofing they told us to try and contact the company first before they could do anythingThe same year we were having trouble getting Truro Reliable Roofing to repair their poor workmanship [redacted] done by Truro Reliable Roofing [redacted] As suggested by Revdex.com we contacted MrDevouge as we were told by his manager at that time that he was the owner of Truro Reliable RoofingMrDevouge gave us his word that he would make things right and replace our entire roof and tower after we had provided him with pictures and report from a building inspectorWhen spring came TRR kept coming up with reasons why they have not start work on our roofEventually we gave them a deadline and told them that after that deadline we will see them in courtIn July TRR hired a company from Halifax to do the job but instead of replacing the whole roof they told the company to only do part of itWhen we contacted MrDevouge he confirmed what the company from Halifax had told us and that's when we decided to take TRR to small claims courtSmall claims court is not an easy process but we did it and we won hands downThis is what the Adjudicator wrote in his judgement, "The evidence supports the conclusion that the roofing job done by the defendant company (Truro Reliable Roofing) was appalling in its incompetence, one of the worst examples of ineptitude in roofing that I have seen as an Adjudicator, and I have dealt with more roofing cases than I care to contemplate." Truro Reliable Roofing was represented by their lawyer/Agent [redacted] During the court Hearing under oath [redacted] manager for Truro Reliable Roofing said that the two sections of our roof and tower were not leaking and that was why Truro Reliable Roofing decided not to replace them when the Halifax company did the other three sectionsThe day we went to court was a rainy dayWhen got home after the court hearing we received a text from our tenants in the building saying that water was coming through their ceilingThey sent picturesThe next day we went into the attic to check on the leakThe insulation right underneath the tower was soaked with waterThe same was the case for the insulation under the other section of the roof that Truro Reliable Roofing had refused to replace [redacted] appealed the court decisionWe returned to court again and set a date for Supreme CourtTwo weeks before the court date [redacted] withdraw his appealIn withdrawing his appeal [redacted] was accepting the court's decisionTruro Reliable Roofing still refused the court order and would not pay the amount dueWe do not regret taking Truro Reliable Roofing to court as Truro Reliable Roofing needs to know that they cannot [redacted] without consequences [redacted] Some businesses in Nova Scotia [redacted] because they know they are protected by the very organizations that are supposed to protect the consumersSome companies do it so often that it seems business for themThey know they can get away with itEven with a court order there is not much a consumer can doThe business can change their name or hide their income under a different business nameThere is little the sheriff or authorities can doOn the other hand, however, if I had refused to pay Truro Reliable Roofing for their work the sheriff can garnished my salary as I have a jobI cannot change my nameI cannot change where I work every yearThese businesses can hide but a hard working citizen cannotWhere is the justice? [redacted] Truro, NS

I was on the Revdex.com website and noticed that Truro Reliable Roofing (TRR) has an A rating. In my opinion Truro Reliable Roofing is not even worth an * rating. In the past we used the Revdex.com website to look for Companies to do work for us but we don't anymore. In our opinion the rating has no meaning and no value especially when Revdex.com is aware that the business has negative review on Revdex.com web page. When we called Revdex.com back in 2014 about Truro Reliable Roofing they told us to try and contact the company first before they could do anything. The same year we were having trouble getting Truro Reliable Roofing to repair their poor workmanship [redacted] done by Truro Reliable Roofing. [redacted]. As suggested by Revdex.com we contacted Mr. Devouge as we were told by his manager at that time that he was the owner of Truro Reliable Roofing. Mr. Devouge gave us his word that he would make things right and replace our entire roof and tower after we had provided him with pictures and report from a building inspector. When spring came TRR kept coming up with reasons why they have not start work on our roof. Eventually we gave them a deadline and told them that after that deadline we will see them in court. In July 2015 TRR hired a company from Halifax to do the job but instead of replacing the whole roof they told the company to only do part of it. When we contacted Mr. Devouge he confirmed what the company from Halifax had told us and that's when we decided to take TRR to small claims court. Small claims court is not an easy process but we did it and we won hands down. This is what the Adjudicator wrote in his judgement, "The evidence supports the conclusion that the roofing job done by the defendant company (Truro Reliable Roofing) was appalling in its incompetence, one of the worst examples of ineptitude in roofing that I have seen as an Adjudicator, and I have dealt with more roofing cases than I care to contemplate."
Truro Reliable Roofing was represented by their lawyer/Agent [redacted]. During the court Hearing under oath [redacted] manager for Truro Reliable Roofing said that the two sections of our roof and tower were not leaking and that was why Truro Reliable Roofing decided not to replace them when the Halifax company did the other three sections. The day we went to court was a rainy day. When got home after the court hearing we received a text from our tenants in the building saying that water was coming through their ceiling. They sent pictures. The next day we went into the attic to check on the leak. The insulation right underneath the tower was soaked with water. The same was the case for the insulation under the other section of the roof that Truro Reliable Roofing had refused to replace.
[redacted] appealed the court decision. We returned to court again and set a date for Supreme Court. Two weeks before the court date [redacted] withdraw his appeal. In withdrawing his appeal [redacted] was accepting the court's decision. Truro Reliable Roofing still refused the court order and would not pay the amount due. We do not regret taking Truro Reliable Roofing to court as Truro Reliable Roofing needs to know that they cannot [redacted] without consequences. [redacted] Some businesses in Nova Scotia [redacted] because they know they are protected by the very organizations that are supposed to protect the consumers. Some companies do it so often that it seems normal business for them. They know they can get away with it. Even with a court order there is not much a consumer can do. The business can change their name or hide their income under a different business name. There is little the sheriff or authorities can do. On the other hand, however, if I had refused to pay Truro Reliable Roofing for their work the sheriff can garnished my salary as I have a job. I cannot change my name. I cannot change where I work every year. These businesses can hide but a hard working citizen cannot. Where is the justice?

[redacted]
Truro, NS

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