Our payment procedure has been consistent since we purchased [redacted] in 2014 as well as our other two Companies for over 10 years. Each contractor or dealer is responsible for submitting a credit card or checking account information for payment(s). All information is kept on file in [redacted] and credit cards are run for payment. Customers are aware of this procedure from the time of first purchase, this has been our policy since day one and our customers are all aware of our policies and procedures. Mr. [redacted] was aware of these terms as well, and has had no problem before. We have never been questioned or had a dispute from any of our customers over the past 10 years and 1000's of transactions regarding this kind of issue. This is a policy we have always had and Mr. [redacted] consistently paid by credit card, following these terms and conditions. He still has a past due balance. We ran a total of $1750, not $250 weeks apart from Friday, June 5th. We made several attempts to contact Mr. [redacted], to reiterate that he was aware of his overdue invoices from November and December 2014. Mr. [redacted] has a balance that is owed on product he received installed and was paid for by homeowners that is he somehow believes now that he does not have to pay. Thank You,[redacted]Account Manager
Our payment procedure has been consistent since we purchased [redacted] in 2014 as well as our other two Companies for over 10 years. Each contractor or dealer is responsible for submitting a credit card or checking account information for payment(s). All information is kept on file in [redacted] and credit cards are run for payment. Customers are aware of this procedure from the time of first purchase, this has been our policy since day one and our customers are all aware of our policies and procedures. Mr. [redacted] was aware of these terms as well, and has had no problem before. We have never been questioned or had a dispute from any of our customers over the past 10 years and 1000's of transactions regarding this kind of issue. This is a policy we have always had and Mr. [redacted] consistently paid by credit card, following these terms and conditions. He still has a past due balance. We ran a total of $1750, not $250 weeks apart from Friday, June 5th. We made several attempts to contact Mr. [redacted], to reiterate that he was aware of his overdue invoices from November and December 2014. Mr. [redacted] has a balance that is owed on product he received installed and was paid for by homeowners that is he somehow believes now that he does not have to pay. Thank You,[redacted]Account Manager