Trusted Auto Parts

I received a letter from Revdex.com dated July Sorry, I couldn Case ID [redacted] is addressed to Trusted Auto Parts but is listed with my addressMy information is Osseo Salvage LLC WUs Hwy 10/53, Osseo WI, ph# 715-597-2620.We are NOT associated with Trusted Auto Parts, this confusion resulted from the company "Trusted Auto Parts" asking our company to "blind ship" an item to their customer.This is what happened:On May [redacted] and Larry from Trusted Auto Parts, Rainbow Two St Austin TX 78734, contacted us about a vehicle part for their customerWe informed them that ours was a maroon color and they said to ship it anyway as the blue the customer wanted did not seem to be availableThey emailed us their customer's address and the businesses credit card information, however, it ended up in our spam box and so the item wasn't actually shipped until roughly two weeks later when they called us back about it.I don't remember what day they called back to say their customer was not happy and wanted to return the itemWe said that they could do that, but we could only refund for the cost of the part and not the shipping because this was not our errorThey said that would work for themWe had originally charged them $for the part and $for shipping.On June we received the part and refunded the $for the part back to Trusted Auto PartsI can send a copy of their invoices if you like.We IN NO WAY had contact with their customer "***" and there are no employees here by the name of [redacted] or [redacted] Thank You [redacted] at Osseo Salvage llc715-597-

I received a letter from Revdex.com dated July 6 2015. Sorry, I couldn't respond any sooner because I was out of town until today. 34); font-family: arial, sans-serif; font-size: 12.8000001907349px; background-color: rgb(255, 255, 255);">Case ID [redacted] is addressed to Trusted Auto Parts but is listed with my address. My information is Osseo Salvage LLC W15591 Us Hwy 10/53, Osseo WI, 54758 ph# 715-597-2620.We are NOT associated with Trusted Auto Parts, this confusion resulted from the company "Trusted Auto Parts" asking our company to "blind ship" an item to their customer.This is what happened:On May 5 2015 [redacted] and Larry from Trusted Auto Parts, 15201 Rainbow Two St Austin TX 78734, contacted us about a vehicle part for their customer. We informed them that ours was a maroon color and they said to ship it anyway as the blue the customer wanted did not seem to be available. They emailed us their customer's address and the businesses credit card information, however, it ended up in our spam box and so the item wasn't actually shipped until roughly two weeks later when they called us back about it.I don't remember what day they called back to say their customer was not happy and wanted to return the item. We said that they could do that, but we could only refund for the cost of the part and not the shipping because this was not our error. They said that would work for them. We had originally charged them $15 for the part and $10 for shipping.On June 9 2015 we received the part and refunded the $15 for the part back to Trusted Auto Parts. I can send a copy of their invoices if you like.We IN NO WAY had contact with their customer "[redacted]" and there are no employees here by the name of [redacted] or [redacted]Thank You
[redacted] at Osseo Salvage llc715-597-2620