TruTech

On called them to get rid from flying squirrels in attictook approx..$4000..left for Europe for months, left the access to the attic during my trip in Europe, when I get back last June still have flying squirrels running everywherethe only thing they send bill of $for renewing the warrantySo deceived now me and my husband to get Rid from themonly took our money!!!

I signed a contract with TruTech in February They promised to take care of the mice in my attic The technician came out twice and put down glue traps Then I didn't hear from him for months I paid $up front and $a month He came out again in May Then in August I kept getting delinquent account notices I printed out my canceled checks and mailed them with my billing three times They haven't been out since August yet they keep billing me for the months I have paid I still have mice DON'T USE THESE CROOKS

I have been trying to cancel my service with Trutech for a week now, but have not been able to do so because of their policyAccording to the office staff, they are not permitted to cancel customer accounts as it has to be done by a "manager." I have left a voice mail for the manager to call me back, and he has yet to do soThis is very poor business practice and I would NOT recommend using this companyAs for the service, it has not been very productive, I have killed more snakes than the pest man has!

Crooks! Stay far away from this company! My grandfather has signs of an animal in his attic so he called this companyThe "trapper" that comes out said he had a ton of damage in his attic and an had an active animal in the atticThey charge my grandfather over $dollars to trap this so called animalWhat did this $service include you ask? single trap on the ground for WEEKIn this week time this company moved this trap every dayOf course your not going to catch an animal with trap and moving it around all the time!!!! After the week they said it must be gone and did a horrible job fixing the small hole my grandfather had in his sidingThis company took advantage of an elderly person! Stay far away!

We decided to give truetech a try this week to deal with some problem squirrels living in our attic in our house I have to say I have been very disappointed with the service we have received First of all the there is only one tech in this area and in an area with ice and snow where you need to be able to get up on ladders, thats not helpful The tech was very reluctant to do the things that needed to be done such as this to help with the problem He struggled with looking our attic and had to use one of our own ladders and then basically refused to go up and look around in the attic Said its not possible Previous pest control people we had had crawled around up there and did a full inspection He has been setting traps on the ground in places that are no where near the problem area He has been unwilling to put them on the roof even though we have explained that we have seen the squirrels getting in in a specific area He even agreed with seeing tracks up there He has caught precisely one squirrel and it is not even one of the problem squirrels When we were setting the traps ourselves, we were catching more and even caught them on the roof We called a company to help because what we were doing was not enough and thought a professional might be a better option I paid $to have this guy basically catch one squirrel doing exactly what we could hav been doing ourselves I am requesting that I be refunded for lack of service Thank you for your consideration I will not be using Trutech in future and will not recommend

I was extremely disappointed with the service ( or lack of service) that I received from this companyI signed a service contract in October for snake removal and bi monthly treatmentsWe set an initial appointment date and time to begin the treatmentsThe technician called times rescheduling the initial appointment and on the 4th reschedule he did not show up and did not callI then received a bill for the service after two months of waitingNO CONTRACTED WORK HAD BEEN DONEI then began to do some checking on this company and checking on some of the information I was given as part of the sales pitchI had been totally mislead by the sales technicianWhen I questioned the wisdom of beginning snake treatment in the winter months, he assured me that snakes are active all year roundMy subsequent research indicated that even though snakes do not "hibernate", they are inactive no mating, less roaming, less preying since they don't require much nourishmentAt that point in time I cancelled my service agreementI have received a new bill that still contains itemized work items that I did not receive This company is very deceptive and unreliable in promoting and delivering their servicesI would recommend avoiding this company when looking for pest and critter control

Crooks! Stay far away from this company! My grandfather has signs of an animal in his attic so he called this companyThe "trapper" that comes out said he had a ton of damage in his attic and an had an active animal in the atticThey charge my grandfather over $dollars to trap this so called animalWhat did this $service include you ask? single trap on the ground for WEEKIn this week time this company moved this trap every dayOf course your not going to catch an animal with trap and moving it around all the time!!!! After the week they said it must be gone and did a horrible job fixing the small hole my grandfather had in his sidingThis company took advantage of an elderly person! Stay far away!