Tuckahoe Cleaners

RE : CASE # [redacted] THE TWO DAMAGED BLOUSES IN QUESTION WERE CLEANED AND PROCESSED WITH OUR USUAL PROFESSIONAL CARETHE CUSTOMER STATES THEY WERE BURNED WHICH IS INCORRECT THE WAY THE PRESSING PROCESS IS PERFORMED THE WHOLE BLOUSE WOULD HAVE BEEN BURNED NOT JUST UNDER AND BESIDE THE ARM HOLESI TRIED TO EXPLAIN TO MS WYATT THAT THIS IS THE A FAULT OF DEODORANT STAINSSHE STILL INSISTED THEY WERE BURN PLACESI AM INCLUDING A REPORT WITH PICTURES FROM A WEB SIGHT I GOOGLED ABOUT THIS SAME PROBLEMTHE FABICARE INSTTUTE THAT WAS QUOTED IS AN FAIR AND UNBIASED INSTITUTIONTHEY TAKE SUCH GARMENTS AND TEST THEM VERY CAREFULLY TO GIVE A REASONABLE EXPLAINATIONIF YOU HAVE ANY OTHER QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT ME, YOU MAY REACH ME AT 288-FRONT MANAGER PATRICIA [redacted]

RE : CASE # *** THE TWO DAMAGED BLOUSES IN QUESTION WERE CLEANED AND PROCESSED WITH OUR USUAL PROFESSIONAL CARETHE CUSTOMER STATES THEY WERE BURNED WHICH IS INCORRECT . THE WAY THE PRESSING PROCESS IS PERFORMED THE WHOLE BLOUSE WOULD HAVE BEEN BURNED NOT JUST UNDER AND
BESIDE THE ARM HOLES. I TRIED TO EXPLAIN TO MS WYATT THAT THIS IS THE A FAULT OF DEODORANT STAINS. SHE STILL INSISTED THEY WERE BURN PLACES. I AM INCLUDING A REPORT WITH PICTURES FROM A WEB SIGHT I GOOGLED ABOUT THIS SAME PROBLEMTHE FABICARE INSTTUTE THAT WAS QUOTED IS AN FAIR AND UNBIASED INSTITUTION. THEY TAKE SUCH GARMENTS AND TEST THEM VERY CAREFULLY TO GIVE A REASONABLE EXPLAINATION. IF YOU HAVE ANY OTHER QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT ME, YOU MAY REACH ME AT 288-6445. FRONT MANAGER PATRICIA ***

RE : CASE # [redacted] THE TWO DAMAGED BLOUSES IN QUESTION WERE CLEANED AND PROCESSED WITH OUR USUAL PROFESSIONAL CARE. THE CUSTOMER STATES...

THEY WERE BURNED WHICH IS INCORRECT . THE WAY THE PRESSING PROCESS IS PERFORMED THE WHOLE BLOUSE WOULD HAVE BEEN BURNED NOT JUST UNDER AND BESIDE THE ARM HOLES. I TRIED TO EXPLAIN TO MS WYATT THAT THIS IS THE A FAULT OF DEODORANT STAINS. SHE STILL INSISTED THEY WERE BURN PLACES. I AM INCLUDING A REPORT WITH PICTURES FROM A WEB SIGHT I GOOGLED ABOUT THIS SAME PROBLEM. THE FABICARE INSTTUTE THAT WAS QUOTED IS AN FAIR AND UNBIASED INSTITUTION. THEY TAKE SUCH GARMENTS AND TEST THEM VERY CAREFULLY TO GIVE A REASONABLE EXPLAINATION. IF YOU HAVE ANY OTHER QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT ME, YOU MAY REACH ME AT 288-6445. FRONT MANAGER PATRICIA [redacted]

Review: I had 2 shirts that were damaged by Tuckahoe Cleaners and I have been trying for over a month to get a refund of $125.00. One shirt had 4 holes on it with like brown burn marks around each hole. The other shirt had a brown mark on it like a burn mark. Every time I call I am told that she is waiting for the manager to give her an answer. I feel I am due a refund on these shirts since they damaged them.Desired Settlement: Check for $125.00

Business

Response:

RE : CASE # [redacted] THE TWO DAMAGED BLOUSES IN QUESTION WERE CLEANED AND PROCESSED WITH OUR USUAL PROFESSIONAL CARE. THE CUSTOMER STATES THEY WERE BURNED WHICH IS INCORRECT . THE WAY THE PRESSING PROCESS IS PERFORMED THE WHOLE BLOUSE WOULD HAVE BEEN BURNED NOT JUST UNDER AND BESIDE THE ARM HOLES. I TRIED TO EXPLAIN TO MS WYATT THAT THIS IS THE A FAULT OF DEODORANT STAINS. SHE STILL INSISTED THEY WERE BURN PLACES. I AM INCLUDING A REPORT WITH PICTURES FROM A WEB SIGHT I GOOGLED ABOUT THIS SAME PROBLEM. THE FABICARE INSTTUTE THAT WAS QUOTED IS AN FAIR AND UNBIASED INSTITUTION. THEY TAKE SUCH GARMENTS AND TEST THEM VERY CAREFULLY TO GIVE A REASONABLE EXPLAINATION. IF YOU HAVE ANY OTHER QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT ME, YOU MAY REACH ME AT 288-6445. FRONT MANAGER PATRICIA [redacted]