Tuff Cars

In February I took home a car I was purchasing from Max at Tuff CarsSoon after I realized that I had purchased a car that had sat and not been properly cared forThe instrument panel flickered and went dark not registered mph fuel or any instruments at allMax removed the panel and I drove for days with no instruments at allHe had it repaired and I reinstalled it when he called to tell me it was finishedthe battery went dead the first night I drove the carI soon realized the car hadn't been registered for yearsI was told by Discount tires, that the tires on the car were ten years old, cracked, and so deteriorated I should not be driving on themThe fan continued to run when the car was shut off, so I had to open the hood when turning the car off in order to not drain the battery and re- connect the fan when using the car in order for it not to overheatI went through these steps for the first six months I drove the carMax knew of these issues and offered no remedyThe rubber around the windshield is rotted away

In February I took home a car I was purchasing from Max at Tuff Cars. Soon after I realized that I had purchased a car that had sat and not been properly cared for. The instrument panel flickered and went dark not registered mph fuel or any instruments at all. Max removed the panel and I drove for 4 days with no instruments at all. He had it repaired and I reinstalled it when he called to tell me it was finished. the battery went dead the first night I drove the car. I soon realized the car hadn't been registered for 4 years. I was told by Discount tires, that the tires on the car were ten years old, cracked, and so deteriorated I should not be driving on them. The fan continued to run when the car was shut off, so I had to open the hood when turning the car off in order to not drain the battery and re- connect the fan when using the car in order for it not to overheat. I went through these steps for the first six months I drove the car. Max knew of these issues and offered no remedy. The rubber around the windshield is rotted away

Review: Never shop here for cars you will regret it! First, he had two different advertisments for the prices. Even after showing him, he denied putting one up for $5,995, when my advertisment was for $5,495. We agreed on a purchase price of $6,000 with tax and fees included. The Buyer's Guide was never displayed in front and/or the back, so it's properly visible for the consumer to see while discussing the vehicle. He had assured me that he had the engine rebuilt and its a good, reliable car. Unfortunately, that was not true. Approximately 22 hours after the purchase, I had a trusted local mechanic inspect the vehicle, he then informed me that I needed to return this vehicle and demand a refund. My mechanic confirmed that the tires are in bad shape and needs to be replaced, the vehicle has an engine valve leak, shocks needs to be replaced right away, and an alignment is needed possibly to correct the shaking of the steering wheel. I called Tuff Cars back where the call went straight to voicemail. Shortly after, I made another call, and someone responded. I told him the problems, he said he wasn't in the office, and to see him Monday. I go first thing Monday with the federal and local law showing where he failed as a businessman. He dismissed it in an arrogant way and said he's not fixing anything. According to the FTC, the used car rule if the Buyers Guide isn't displayed or filled out correctly the sale is void. Also stated that option of return the car is $500 which once again is not true. It's $150 for the price of the car and up to $350 for restocking fee. Which upon further research is deducted from the payment for the vehicle, he was asking for more cash up front. All in all, the car was misrepresented when he sold it. Federal law and local laws were broken and I'll not stand for it. This is a family car with my young daughter, and sales it with problems, and then lies about having engine work done when confronted about it. Just plain bad business with no moral character.Desired Settlement: I filed complaints with serval local and federal agencies. The next step is to file a civil suit and possibly criminal charges.

Business

Response:

To: Revdex.com of San Diego

Dear Revdex.com Agent, Regarding Complaint customer [redacted] I would like to inform you that on Friday 04/26/2013 This couple

test drove the car for about 20 minutes came back and they left, About an Hour

later came back and said we accept all its AS IS conditions if you give us some

discount, even though Car was advertised for $5995 plus all extra fees because

it was a cash deal I accept their $6000 cash after Over $700 discount, Because

the buyer guide in the car was old and faded I wrote new one and also AS Is

contract which was signed off by her, 2 days cancellation option agreement which

by the way it was written correctly $350 for a Restocking fee and $150 for

purchase price fee also was signed and declined By her, next day he called and

said he took the car to one of his “friends” shop and he was told that car Has

oil leak and tires needed to be replaced and need alignment, which I told him

you bought the car %100 AS IS and also you got over $700 discount and also

those item does not make the car unsafe to drive but Bring it over on Monday

because we close on Sundays to see what going on, Monday morning he came in

Without any mechanic reports and through car keys on my desk and said he wants

his money back and start Telling me lots of bad words like he is an american

and I am a foreigner, must go back to my country also I am cowered, like a

girl, have no [redacted] and he wants to engage in physical challenge and start cursing

and Smashing on my desk and throwing all pens and threaten me, I told him I did

not even make a deal with you And step out of my office, finally she came in

trying to push him out and stop calling me does words, their Was a

representative from ATT outside which witnessed all of this aggravation and because

of his horrible Attitude I didn’t want to do any further conversation with

them, therefore no any misrepresentation federal or local laws were broken what

so ever, a copy of all original documents is attached.