Tuftex corp

All start by saying I live in northern Nevada where temperatures can fluctuate greatly average summer high 90s elevation feetI purchased wave style eight-foot panels installed them myself it took less than one summer for them to start crackingIt is now end of the second summer many more cracks fading and droopingTalk to customer service very nice said that I should have caught the label on the panel it should not be used in temperatures above hundred degrees FahrenheitThe question I have is why is this product sold in the south western United States the high temperatures where I live are not high compared to other places in the southwestern United States

All start by saying I live in northern Nevada where temperatures can fluctuate greatly average summer high 90s elevation 4000 feet. I purchased 16 wave style 121112 eight-foot panels installed them myself it took less than one summer for them to start cracking. It is now end of the second summer many more cracks fading and drooping. Talk to customer service very nice said that I should have caught the label on the panel it should not be used in temperatures above hundred degrees Fahrenheit. The question I have is why is this product sold in the south western United States the high temperatures where I live are not high compared to other places in the southwestern United States.