Tully Rinckey

To Say my Experience was Terrible and Just a Rip-Off is Not Enough. Not only did they not act on our behalf, they Billed for Internal consultation, sharing letters, re-writing letters, talking with each other BUT Not letting my son or I know what to do. Left in the Dark.
A Date Certain that was set, I had to call to Remind them to try and intervene but the Lawyer told Me, "Well Mr. Bissell, there's really not a lot I can do at this point, if your son's going to sign that paperwork. (Termination Paperwork that the Law Firm was SOPPOSED to intervene over.)
8 Eight days later, the Lawyer called my son and asked HIM what 'HE' wanted to do? 8 days after the termination paperwork was already signed. INSTEAD of Telling my Son what THEY were Going to do. He asked my son what to do?
After my $2500 retainer was secured, their TUNE Changed. All the things they WERE going to do, was NOT done. The only thing they were Great about was to Charge me $1000's for Services, NOT Rendered.
If a Contractor was paid money to do a job, but didn't do it. One could take that contractor to small claims court to recover said money.
Let's face it. the Great Unwashed can be legally ripped off and the only thing we have left is Ridicule, Sarcasm and Embarrassment. Pride obviously means nothing to these people, Too Bad. Tully Rinckey LLC, Run Away! Thanks for the Memories.

Told we had a Great Case. Met and was pleased to give them $2500 retainer as they were going to do ALL this Work for us. A few weeks went past and we realized we were left on our own. My First experience securing a Law firm fizzled into questions, no calls, no answers, no INTEREST, Who Cares?
Services Not Rendered, Not Received and NO IDEAS. If a Contractor was given $1000's to do work at your house, But DIDN"T. You could take them to Small Claims Court to recover your Money. BBB-Att General- NY BAR As. have been no help. Seems to me, Sarcasm and TERRIBLE Reviews are the only way one can get back any Dignity and Warn others, RUN AWAY!

I spent a good deal of money after consulting with this firm on a retirement issue before the Board of Corrections of Naval Records. After two denials, I was told that I could enter into a costly court cost with the same results. If I was told this from the outset, I wouldn’t have wasted my money or time. Ethical attorneys will steer you clear of entering into such a honey pot. But I have to say, those guys know how to smooth talk every last honey drop out of the pot. You live and learn. Think real hard before you go with the first opinion. I learned the hard and expensive (relatively speaking) way.

Review: I hired Tully Rinckey for specific representation. Part of that agreement in the contract was to attend an [redacted] Conference with me. When it cam time to attend the [redacted] Conference they attempted to have me sign a second contract and charge additional money. In fact NONE of the services written in the contract were completed.Desired Settlement: A full refund of the remaining 7500.00 dollar retainer that was taken by Tully Rinckey. I say remainder because they have already agreed to and follwed through with the refund of 499. dollars and some odd cents; a refund that they gave after my initial complaint to their lack of representation and improper handling of my case.

Business

Response:

August 25, 2014Dear [redacted]:I am the Director of Legal Services for DC and Virginia at Tully Rinckey PLLC. In that capacity, I write in response to your letter dated August 14, 2014, regarding the complaint of a former client of this law firm, [redacted].We are sorry to learn of [redacted]’s current employment difficulties. However, we do not believe that she presents any valid basis for complaint against the Firm or the refund of any fees paid.As a preliminary matter, Firm records show that [redacted] retained the firm on January 9, 2014 after her consultation with our Managing Partner Mr. Steven H[redacted]’ case was assigned to Ms. Sarah M[redacted] signed a retainer agreement for $7,500.00 with a payment plan. During the course of representation, [redacted] paid the Firm $6,989.58. During the course of [redacted]'s case the firm performed significant work including written discovery on short notice and a motion to reinstate claims that has been dismissed by the agency. [redacted] expressed no dissatisfaction with these services at the time that they were rendered. [redacted] only expressed concerns after she refused to participate in a mandatory settlement conference, despite direct advice from her attorney as to the potential negative consequences that such a refusal could cause.After [redacted] expressed a concern with the state of her case the firm offered to review her billing entries to discuss any improper charges and potential refunds upon the closing her case. At this time [redacted] filed a complaint demanding a refund in full in the amount of $7,500.00 despite work completed on her case.We are left to conclude that [redacted] has fallen on difficult financial times due to her loss of employment and has sought to ameliorate her situation by requesting a refund of the agreed upon retainer fees. Although we are sympathetic to her situation, it does not constitute a legitimate basis for a refund. The Firm performed the services it was retained to perform in the manner entirely consistent with its professional obligations. In the end, it was [redacted]’s refusal to attend the mandatory settlement conference that contributed to the downfall of her case.In closing, let me say that the Firm takes seriously its good reputation and relationship with the Revdex.com and has worked with it in the past to fully and fairly address the few customer complaints that have been logged against. In this case, however, the complaint is based solely on the unfortunate result of the client’s lack of participation in her case combined with her employment situation and not any legitimate dispute with the Firm.Best Regards,Neil M, Esq. Director of Legal Services

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: I have documentation to show the negligence as well as the damage caused to me and my situation due to the lack of representation. Three other attorneys and a Judge overseeing my case, all told me that what this law firm did was 100% wrong and that I should aggressively pursue a FULL refund. I would like to be able to have a couple of days to mail you a letter with attachments that will show you that Mr. M[redacted]'s response to you was was only 2% true and the rest was fabricated. The 2% that is true is the part about me not having money; he implies that it is my only reason for pursuing a refund but again as my letter and exhibits will show the reason for the pursuit for a refund is due 100% to the fact that they were fully negligent in providing me with the representation I paid heavily for. 7500 dollars may not seem like a lot of money to some but I had to borrow that money from my TSP for the sole purpose of hiring an attorney to represent me at my [redacted] Conference as well as to have an attorney look through all of my supporting documentation. I attended the Conference on my own and suffered emotionally and financially due to the fact that I could not obtain different representation and my paid attorneys were attempting to extort an additional 3500.00 dollars just to attend the conference. A task that was included in the original contract and not honored, leaving me with NO representation at the Conference and therefore in a position where I still need to hire an attorney; I will provide documentation to show my emotional and financial damages.