Tunmore Auto Center

The vehicle was originally dropped off in our service night time drop box by a friend of [redacted] named [redacted] ***On the night time drop envelope (See Attached) she authorized us to diagnose items and signed the terms form- Wobbly when driving- Right tire - Temperature knob doesn’t turn well - License plate light In her statement she claims that she didn’t want us to diagnose the heater or temperature issueHowever, her friend asked us to do so on the night time drop envelope attachedWe are not willing to refund the diagnosis charge due to the fact that we performed the diagnosis items that they requested upon dropping the vehicle off Thank you Ben [redacted] Pearson Ford General Manager- Vehicle Operations N Michigan Rd Zionsville, IN PH: [redacted] FAX: [redacted] www.MYindyford.com

The vehicle was originally dropped off in our service night time drop box by a friend of [redacted] named [redacted]. On the night time drop envelope (See Attached) she authorized us to diagnose 3 items and signed the terms form. -        Wobbly when driving-...

Right tire -        Temperature knob doesn’t turn well -        License plate light In her statement she claims that she didn’t want us to diagnose the heater or temperature issue. However, her friend asked us to do so on the night time drop envelope attached. We are not willing to refund the diagnosis charge due to the fact that we performed the diagnosis items that they requested upon dropping the vehicle off.   Thank you   Ben [redacted] Pearson Ford General Manager- Vehicle Operations 10650 N Michigan Rd Zionsville, IN 46077 PH: [redacted] FAX: 317.873.3152 [redacted] www.MYindyford.com