Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.Mr [redacted] emailed Friday, May 15th and "sounded" very upset, he seems to be going back on what was said previously about our A/C unit (something to the effect of "an inch or two is between us builders, don't worry about it") and is now asking that the unit and concrete pad be moved off of his property Our builder will be contacted concerning this issue as it would be his responsibility to relocate the unit and pad There is an issue already with the pad where it is because as Mr***'s crew built up the clay/dirt/rocks, the area was made uneven and would cause drainage issues around the A/C unit Water pools in front of it where as before it was draining away, and according to several landscape technicians and the A/C company, this could potentially cause issues with the air conditioner should water continue to pool in that area.The front irrigation has been fixed and we are waiting on two estimates from our landscaper in order to begin repairing the yard Drainage issues are going to have to be addressed because again, the way Mr***'s crew loaded clay/dirt/rocks onto our property has caused it to be uneven We cannot mulch or sod until we receive these estimates and decide how to move forward Mr [redacted] said he had a survey of the properties done; however, the survey has not been shared with us Since this concerns our property, and especially the A/C unit now in question, we feel an independent survey should have been done We have no idea who/what company completed the survey, nor have we seen the survey We feel there is an area of trim that was damaged by Mr***'s crew, the area is located around the guttering they first damaged when digging next to our property We feel the trim piece was dented when the guttering was re-attached It is inconsistent with the rest of the trim around the house The gashes and dents in the siding we feel are also Mr***'s responsibility He at first said he was going to fix it; however, in this Revdex.com response, [redacted] seems to be saying they are now not responsible ?? We suppose they feel as if we cannot prove his crew did it; however, Mr [redacted] cannot prove that his crew didn't do it In fact, Drew with the foundation crew was out inspecting the damage on the evening of May 6th and admitted his crew did it and apologized to Stacy's mother, who was home at the time discussing what happened Drew also apologized for the muddy hand prints and dirt in all of the cracks along the bottom of the trim We would like these issues fixed, as well as the siding and windows along the southside of the house to be professionally cleaned...when a crew was out shooting sand into our damaged yard area, sand was sprayed into our windows and window sills, into crevices of the trim, onto the siding, and into our A/C unit.Regards, [redacted]
Good Afternoon! I am writing in response to complaint ID #***Please be advised that we feel that the claim is unfoundedWe gathered all necessary permits per the City of Carmel and began to dig on our lot *** in the
*** ** ***As you may be aware these homes along *** Street are very close togetherAs a courtesy we attempted to contact Mr*** the week prior to our digging and they were on not in townWe began to dig on Tues/Wed the following week and on Thursday we were hit with a large storm and their yard washed out into our holeThese homeowners contacted the police and building and code services (City of Carmel) over the weekend and subsequently these entities determined that there was no damage to their foundation and that some of the irrigation and landscaping was actually on our property to begin withMr*** contacted our office over the weekend, and we returned his call on Sunday with several messages, but he didn't return our callOn Monday, we spoke to the homeowner as well as the other notified parties, and assured them that we would happily repair or replace any of the areas affected by this situationAfter our conversation on Monday with Mr***, we had a mutual agreement as to how this was going to be addressedHe was very pleasant to talk with, and was in agreement with the plan and very understanding of what happened and that it was out of our control
We have been building homes for years, and have never had a Revdex.com complaintWe have also built over homes in this area, and have had similar situations due to the size of the lots, and in all of those cases we have addressed the concerns with the surrounding neighbors and have terrific relationships with themThe situation that arose from this, is not uncommon when building homes on these 40' lots, and our past reputation has proven that we take care of the surrounding homeowners in ALL of these situationsPlease let us know if you have any questions
Thank you, *** ***
***, please allow me to address some of your complaints directly
The first time you walked into the office we were very busy. And as you know we have a small office area in the front
to have people register as well as process for offered employment. My Staffing Specialist assisted
you in making an
appointment for you that was good for you later in the afternoon, at 1:pm
When you arrived back to get registered with Peoplelink you were given a complete application and I went over
how to complete the process of registering for potential jobs, and were treated with respect and manners as I do all
people when they are either here in person OR on the phone. I am very allergic to the odor of smoke, and try to ask
folks to refrain from that prior to coming in here OR going into an interview process with our clients. We also expect
people to come dressed accordingly when completing applications and interviews
You never mentioned anything regarding us needing your military records. You see, my son and son in law are active
Staff SSgt's in the United States Army, and I can bet my life if you would have mentioned you were in the military, I
probably would have hugged you and THANKED YOU from the bottom on my heart for serving our Country. So nothing
was ever ask or questioned regarding military what so ever
What you were asked about, after you completed your applicationwas where you circled YES for any criminal convictions
or misdemeanors, and you openly discussed that with me
I recall you calling back just last week checking on your application, and I told you on that day, we had nothing right now
that was opened that we felt you qualified for. Your application indicates you have only food service since 2006. We don't
have clients in the food service sector, we staff mainly for industrial factories, welders, electricians, custom shop, fabricators,
HVAC, and folks that have hand tool experience/knowledge. And I explained that if we do have something to come up, we
will certainly contract you, and made sure your phone number was still good
You've never been told by anyone in this office that your application was 'just threw away', because we don't do that. We keep
ALL applications on file for a least a year, that is our guidelines and we follow policies and procedures. I have your application
here in front of me as I'm replying to you now.
If you chose not to be employed by Peoplelink Staffing, that is your choice, and I'm sorry you feel that way. I can put you into
a file as DO NOT CALL
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Mr. [redacted] emailed Friday, May 15th and "sounded" very upset, he seems to be going back on what was said previously about our A/C unit (something to the effect of "an inch or two is between us builders, don't worry about it") and is now asking that the unit and concrete pad be moved off of his property. Our builder will be contacted concerning this issue as it would be his responsibility to relocate the unit and pad. There is an issue already with the pad where it is because as Mr. [redacted]'s crew built up the clay/dirt/rocks, the area was made uneven and would cause drainage issues around the A/C unit. Water pools in front of it where as before it was draining away, and according to several landscape technicians and the A/C company, this could potentially cause issues with the air conditioner should water continue to pool in that area.The front irrigation has been fixed and we are waiting on two estimates from our landscaper in order to begin repairing the yard. Drainage issues are going to have to be addressed because again, the way Mr. [redacted]'s crew loaded clay/dirt/rocks onto our property has caused it to be uneven. We cannot mulch or sod until we receive these estimates and decide how to move forward. Mr. [redacted] said he had a survey of the properties done; however, the survey has not been shared with us. Since this concerns our property, and especially the A/C unit now in question, we feel an independent survey should have been done. We have no idea who/what company completed the survey, nor have we seen the survey. We feel there is an area of trim that was damaged by Mr. [redacted]'s crew, the area is located around the guttering they first damaged when digging next to our property. We feel the trim piece was dented when the guttering was re-attached. It is inconsistent with the rest of the trim around the house. The gashes and dents in the siding we feel are also Mr. [redacted]'s responsibility. He at first said he was going to fix it; however, in this Revdex.com response, [redacted] seems to be saying they are now not responsible. ?? We suppose they feel as if we cannot prove his crew did it; however, Mr. [redacted] cannot prove that his crew didn't do it. In fact, Drew with the foundation crew was out inspecting the damage on the evening of May 6th and admitted his crew did it and apologized to Stacy's mother, who was home at the time discussing what happened. Drew also apologized for the muddy hand prints and dirt in all of the cracks along the bottom of the trim. We would like these issues fixed, as well as the siding and windows along the southside of the house to be professionally cleaned...when a crew was out shooting sand into our damaged yard area, sand was sprayed into our windows and window sills, into crevices of the trim, onto the siding, and into our A/C unit.Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
We did not receive the initial response to our complaint, but were able to view it just now and what Mr. [redacted] wrote was absurd. Our sprinkler system is not on his property nor was this ever discussed. He told us that it would be repaired and it has yet to be repaired.
Actually nothing has been repaired...our driveway is cracked, our yard is still messed up, and our irrigation system is non-functional. After inspecting the southside of our house, [redacted]'s workers have also done MORE damage. We have pictures as evidence...dents in our siding, dents in our trim, dirt everywhere, a huge gash, paint scrapes, muddy handprints, you name it. To note, NO ONE contacted us regarding digging near our property until the damage they did was already done. To say that the dirt fell into their hole is a joke...when we got home, there was no dirt "washed" into the hole, it was GONE because they had MOVED it. [redacted] and or his foreman even admitted "you got me there".
We want to hire our own landscaping company and be reimbursed our expenses. Mr. [redacted]'s workers have no idea what they are doing and did more damage to our house trying to "fix" the issues yesterday, including hitting our house several times with their equipment. There are gashes in our siding and paint missing, dirt everywhere (in cracks of house, windows and window sills), and trim work dented. We also want the damage to our house repaired, preferably by our own builder and to have him reimbursed. This is ridiculous. We also do not want any of [redacted]'s employees on our land again, any work that needs to be done needs to be completed from THEIR side only.
Regards,
[redacted]
Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
She stated something about being allergic to smoke, but I do not know where that comes from since I do not smoke. There was only so much room on the application to put a few employment history, thus I could not put my Marine Corps service and internships via Liberty University. Since the fact that I do have my rights restored, etc. In reference to the charge she mentioned. My apologies for not having a very good selection of clothes for I do not have money for housing much less clothing. If I so offended her by my looks, then I personally do not wish to be contacted by her office in any way. I apologize for attempting to get on my feet and hoping my military skills and education might aide in the process. This should be the end of all contact.
Regards,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.Mr [redacted] emailed Friday, May 15th and "sounded" very upset, he seems to be going back on what was said previously about our A/C unit (something to the effect of "an inch or two is between us builders, don't worry about it") and is now asking that the unit and concrete pad be moved off of his property Our builder will be contacted concerning this issue as it would be his responsibility to relocate the unit and pad There is an issue already with the pad where it is because as Mr***'s crew built up the clay/dirt/rocks, the area was made uneven and would cause drainage issues around the A/C unit Water pools in front of it where as before it was draining away, and according to several landscape technicians and the A/C company, this could potentially cause issues with the air conditioner should water continue to pool in that area.The front irrigation has been fixed and we are waiting on two estimates from our landscaper in order to begin repairing the yard Drainage issues are going to have to be addressed because again, the way Mr***'s crew loaded clay/dirt/rocks onto our property has caused it to be uneven We cannot mulch or sod until we receive these estimates and decide how to move forward Mr [redacted] said he had a survey of the properties done; however, the survey has not been shared with us Since this concerns our property, and especially the A/C unit now in question, we feel an independent survey should have been done We have no idea who/what company completed the survey, nor have we seen the survey We feel there is an area of trim that was damaged by Mr***'s crew, the area is located around the guttering they first damaged when digging next to our property We feel the trim piece was dented when the guttering was re-attached It is inconsistent with the rest of the trim around the house The gashes and dents in the siding we feel are also Mr***'s responsibility He at first said he was going to fix it; however, in this Revdex.com response, [redacted] seems to be saying they are now not responsible ?? We suppose they feel as if we cannot prove his crew did it; however, Mr [redacted] cannot prove that his crew didn't do it In fact, Drew with the foundation crew was out inspecting the damage on the evening of May 6th and admitted his crew did it and apologized to Stacy's mother, who was home at the time discussing what happened Drew also apologized for the muddy hand prints and dirt in all of the cracks along the bottom of the trim We would like these issues fixed, as well as the siding and windows along the southside of the house to be professionally cleaned...when a crew was out shooting sand into our damaged yard area, sand was sprayed into our windows and window sills, into crevices of the trim, onto the siding, and into our A/C unit.Regards, [redacted]
Good Afternoon! I am writing in response to complaint ID #***Please be advised that we feel that the claim is unfoundedWe gathered all necessary permits per the City of Carmel and began to dig on our lot *** in the
*** ** ***As you may be aware these homes along *** Street are very close togetherAs a courtesy we attempted to contact Mr*** the week prior to our digging and they were on not in townWe began to dig on Tues/Wed the following week and on Thursday we were hit with a large storm and their yard washed out into our holeThese homeowners contacted the police and building and code services (City of Carmel) over the weekend and subsequently these entities determined that there was no damage to their foundation and that some of the irrigation and landscaping was actually on our property to begin withMr*** contacted our office over the weekend, and we returned his call on Sunday with several messages, but he didn't return our callOn Monday, we spoke to the homeowner as well as the other notified parties, and assured them that we would happily repair or replace any of the areas affected by this situationAfter our conversation on Monday with Mr***, we had a mutual agreement as to how this was going to be addressedHe was very pleasant to talk with, and was in agreement with the plan and very understanding of what happened and that it was out of our control
We have been building homes for years, and have never had a Revdex.com complaintWe have also built over homes in this area, and have had similar situations due to the size of the lots, and in all of those cases we have addressed the concerns with the surrounding neighbors and have terrific relationships with themThe situation that arose from this, is not uncommon when building homes on these 40' lots, and our past reputation has proven that we take care of the surrounding homeowners in ALL of these situationsPlease let us know if you have any questions
Thank you, *** ***
***, please allow me to address some of your complaints directly
The first time you walked into the office we were very busy. And as you know we have a small office area in the front
to have people register as well as process for offered employment. My Staffing Specialist assisted
you in making an
appointment for you that was good for you later in the afternoon, at 1:pm
When you arrived back to get registered with Peoplelink you were given a complete application and I went over
how to complete the process of registering for potential jobs, and were treated with respect and manners as I do all
people when they are either here in person OR on the phone. I am very allergic to the odor of smoke, and try to ask
folks to refrain from that prior to coming in here OR going into an interview process with our clients. We also expect
people to come dressed accordingly when completing applications and interviews
You never mentioned anything regarding us needing your military records. You see, my son and son in law are active
Staff SSgt's in the United States Army, and I can bet my life if you would have mentioned you were in the military, I
probably would have hugged you and THANKED YOU from the bottom on my heart for serving our Country. So nothing
was ever ask or questioned regarding military what so ever
What you were asked about, after you completed your applicationwas where you circled YES for any criminal convictions
or misdemeanors, and you openly discussed that with me
I recall you calling back just last week checking on your application, and I told you on that day, we had nothing right now
that was opened that we felt you qualified for. Your application indicates you have only food service since 2006. We don't
have clients in the food service sector, we staff mainly for industrial factories, welders, electricians, custom shop, fabricators,
HVAC, and folks that have hand tool experience/knowledge. And I explained that if we do have something to come up, we
will certainly contract you, and made sure your phone number was still good
You've never been told by anyone in this office that your application was 'just threw away', because we don't do that. We keep
ALL applications on file for a least a year, that is our guidelines and we follow policies and procedures. I have your application
here in front of me as I'm replying to you now.
If you chose not to be employed by Peoplelink Staffing, that is your choice, and I'm sorry you feel that way. I can put you into
a file as DO NOT CALL
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Mr. [redacted] emailed Friday, May 15th and "sounded" very upset, he seems to be going back on what was said previously about our A/C unit (something to the effect of "an inch or two is between us builders, don't worry about it") and is now asking that the unit and concrete pad be moved off of his property. Our builder will be contacted concerning this issue as it would be his responsibility to relocate the unit and pad. There is an issue already with the pad where it is because as Mr. [redacted]'s crew built up the clay/dirt/rocks, the area was made uneven and would cause drainage issues around the A/C unit. Water pools in front of it where as before it was draining away, and according to several landscape technicians and the A/C company, this could potentially cause issues with the air conditioner should water continue to pool in that area.The front irrigation has been fixed and we are waiting on two estimates from our landscaper in order to begin repairing the yard. Drainage issues are going to have to be addressed because again, the way Mr. [redacted]'s crew loaded clay/dirt/rocks onto our property has caused it to be uneven. We cannot mulch or sod until we receive these estimates and decide how to move forward. Mr. [redacted] said he had a survey of the properties done; however, the survey has not been shared with us. Since this concerns our property, and especially the A/C unit now in question, we feel an independent survey should have been done. We have no idea who/what company completed the survey, nor have we seen the survey. We feel there is an area of trim that was damaged by Mr. [redacted]'s crew, the area is located around the guttering they first damaged when digging next to our property. We feel the trim piece was dented when the guttering was re-attached. It is inconsistent with the rest of the trim around the house. The gashes and dents in the siding we feel are also Mr. [redacted]'s responsibility. He at first said he was going to fix it; however, in this Revdex.com response, [redacted] seems to be saying they are now not responsible. ?? We suppose they feel as if we cannot prove his crew did it; however, Mr. [redacted] cannot prove that his crew didn't do it. In fact, Drew with the foundation crew was out inspecting the damage on the evening of May 6th and admitted his crew did it and apologized to Stacy's mother, who was home at the time discussing what happened. Drew also apologized for the muddy hand prints and dirt in all of the cracks along the bottom of the trim. We would like these issues fixed, as well as the siding and windows along the southside of the house to be professionally cleaned...when a crew was out shooting sand into our damaged yard area, sand was sprayed into our windows and window sills, into crevices of the trim, onto the siding, and into our A/C unit.Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
We did not receive the initial response to our complaint, but were able to view it just now and what Mr. [redacted] wrote was absurd. Our sprinkler system is not on his property nor was this ever discussed. He told us that it would be repaired and it has yet to be repaired.
Actually nothing has been repaired...our driveway is cracked, our yard is still messed up, and our irrigation system is non-functional. After inspecting the southside of our house, [redacted]'s workers have also done MORE damage. We have pictures as evidence...dents in our siding, dents in our trim, dirt everywhere, a huge gash, paint scrapes, muddy handprints, you name it. To note, NO ONE contacted us regarding digging near our property until the damage they did was already done. To say that the dirt fell into their hole is a joke...when we got home, there was no dirt "washed" into the hole, it was GONE because they had MOVED it. [redacted] and or his foreman even admitted "you got me there".
We want to hire our own landscaping company and be reimbursed our expenses. Mr. [redacted]'s workers have no idea what they are doing and did more damage to our house trying to "fix" the issues yesterday, including hitting our house several times with their equipment. There are gashes in our siding and paint missing, dirt everywhere (in cracks of house, windows and window sills), and trim work dented. We also want the damage to our house repaired, preferably by our own builder and to have him reimbursed. This is ridiculous. We also do not want any of [redacted]'s employees on our land again, any work that needs to be done needs to be completed from THEIR side only.
Regards,
[redacted]
Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
She stated something about being allergic to smoke, but I do not know where that comes from since I do not smoke. There was only so much room on the application to put a few employment history, thus I could not put my Marine Corps service and internships via Liberty University. Since the fact that I do have my rights restored, etc. In reference to the charge she mentioned. My apologies for not having a very good selection of clothes for I do not have money for housing much less clothing. If I so offended her by my looks, then I personally do not wish to be contacted by her office in any way. I apologize for attempting to get on my feet and hoping my military skills and education might aide in the process. This should be the end of all contact.
Regards,
[redacted]