We received your letter concerning the complaint from [redacted]. After talking to our Manager, Steve S[redacted] on this matter he agress that he did tell Mr. [redacted] that he would receive a gas card when he sold his next vehicle. Mr. S[redacted] is the sales manager and only sells...
when someone asks for him or if we are short handed on the sale floor. Mr. S[redacted] has not sold anything to date to put the gas card on but I am going to pay it upfront for him so we can get the problem handled. I am sorry for this to have got blown out of hand.
Thank you,
Sheryl
We received your letter concerning the complaint from [redacted]. After talking to our Manager, Steve S[redacted] on this matter he agress that he did tell Mr. [redacted] that he would receive a gas card when he sold his next vehicle. Mr. S[redacted] is the sales manager and only sells...
when someone asks for him or if we are short handed on the sale floor. Mr. S[redacted] has not sold anything to date to put the gas card on but I am going to pay it upfront for him so we can get the problem handled. I am sorry for this to have got blown out of hand.
Thank you,
Sheryl