Turf Boss Landscaping And Snow Removal Services

Initial Business Response /* (1000, 5, 2014/03/07) */
DC appeared 2pm on Monday no appoitment with conv top stuck down. Hard top had been on for a long time and was removed. DC approved $324 in diagnosis time. DC went for a walk. All vehicles that come in go through a "Courtesy Check" to...

make sure there are no safety or service issues (noted and approved on repair order). There is no charge for this and we did not charge him as he stated we had. We cleared the fault codes for the top and resyncronized it which usually will bring them back to operation. Code [redacted] which is a pump function code came up. My Tech is off at 4pm but worked till 5pm and need more time to finish. I offered DC a free loaner vehicle so we could resume in the AM. He declined and stated he will drive it to his Uncle's garage till he had more funds available due to a large construction bill just paid on a property. He will return later. DC Posted a negative review before saying a word to me. He then took it to a Technician who "Moon-Lights" that finished what we had started. When DC came in requesting a refund I asked him for a copy of the repair order for the final repair. He stated "There is no repair order, it's a cash deal". I asked for the technicians number to find out what the final result was and DC refused. We were with his vehicle for 3hrs and charged 1.75. No good deeds go unpunished!