Their customer service is very poorThe mill sent them the wrong carpet a few weeks before installationThey neglected to identify this errorThe morning when they were supposed to do the install one of the owners called me advising that they received the wrong carpet and that it will take a week or so to receive the correct oneI advised him that because of the delay I would incur expensesI attempted to avert these expenses but could notOne of them was installation of a television system that a friend was going to do for free but because of the delay I missed his being able to help meThe owner said "S--t Happens" and was not sympathetic to my problemAfter a few conversations he asked me how much discount I wanted and feeling that it was rude of me to tell him how much to compensate me for I asked him to advise me his offerFinally, the television installation cost me $and he reimbursed me a fraction of that costMy total payment to him was over $3,There were other expenses that I incurred due to their error which I did not claim to themHe was very rude to me during the last conversations
On the other hand his installation workers were kind and very skilledI am happy with the final product, however, I had a miserable experience in dealing with himI highly recommend that if you want to make a purchase from this company that you reconfirm that they have the correct merchandise when received from their supplier
Hire with Confidence!!!
Barry Carpet was a treat to work with They installed carpet in three of our businesses I will hire them again for our future expansion plans *** and *** were honest, upfront and did exactly what they said they would do
The installers did a great job, leaving no detail untouched Customer Service was very high Barry Carpet is a great company Highly Recommended!!!
Their customer service is very poorThe mill sent them the wrong carpet a few weeks before installationThey neglected to identify this errorThe morning when they were supposed to do the install one of the owners called me advising that they received the wrong carpet and that it will take a week or so to receive the correct oneI advised him that because of the delay I would incur expensesI attempted to avert these expenses but could notOne of them was installation of a television system that a friend was going to do for free but because of the delay I missed his being able to help meThe owner said "S--t Happens" and was not sympathetic to my problemAfter a few conversations he asked me how much discount I wanted and feeling that it was rude of me to tell him how much to compensate me for I asked him to advise me his offerFinally, the television installation cost me $and he reimbursed me a fraction of that costMy total payment to him was over $3,There were other expenses that I incurred due to their error which I did not claim to themHe was very rude to me during the last conversations
On the other hand his installation workers were kind and very skilledI am happy with the final product, however, I had a miserable experience in dealing with himI highly recommend that if you want to make a purchase from this company that you reconfirm that they have the correct merchandise when received from their supplier
Hire with Confidence!!!
Barry Carpet was a treat to work with They installed carpet in three of our businesses I will hire them again for our future expansion plans *** and *** were honest, upfront and did exactly what they said they would do
The installers did a great job, leaving no detail untouched Customer Service was very high Barry Carpet is a great company Highly Recommended!!!