Turlock Kitchen & Bath Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Dear ***,We reject the response from *** ***, of *** *** ***/Cubicle LiquidatorsFirst of all, he states that the sale was made by *** *** ***, yet we first contacted him through his website of Cubicle Liquidators which he responded many times using that in his email, and furthermore, visited a place of business under that name on Lionshead Ave, Suite II, Carlsbad 92010. This was also the business we then checked on Revdex.com website before going further with him, in which the Revdex.com gave him an A+ rating, so we assumed this was a legitimate businessAll of this was deliberately misleading as he still sends email with that business name listedSo why is Cubicle Liquidators still listed on the Revdex.com website if it is suspended?In addition, he admits in his response back to Revdex.com that "we agreed later that afternoon to cancel the order," and further states in his response that "we finished them anyway," yet at no time did we tell him to proceed finishing the order and incur additional costs. In fact the emails reveal the exact oppositePlease see his email he attached in his response dated Nov6, at 3:24pm from *** *** and email dated Nov6, at 7:pm from ***.He stated in his response back to the Revdex.com, that he knew the day before the delivery was scheduled that his distributors did not have the product needed, then why didn't he contact us and tell us that? We were not notified and when they arrived, they were nothing like the special order he had promised. Very dishonest and misleading.Furthermore, in an email dated March 7, he states he has a buyer for those cubicles and will pay us half of our deposit on that next Monday. See attached for emails which indicate we did not receive the check then, and only after an email I sent on March 18, did he then give us a check for only $1000.00, not the $2,715(half of our deposit of $5430.00). He continues to mislead us by promising to pay us, but his actions speak differently. I certainly hope this will be resolved soon. Please keep me informed of any changes or responses in regards to this claim.Sincerely,*** ***

The complaint from [redacted] was a sale made by [redacted] LLC a GeorgiaCorp. that I represented here in San Diego the past 2 years in sales and design. See attached order.We made a sale to them for a cubicle order that we took a deposit, did the design work and disassembledtheir old...

cubes and removed and ordered the cubes specified.We did not have all of the cubes refabricated when they arrived here from the two distributors becausethe day before the pick up I was told by my distributor there was no more product to complete theall of the panels.Under the understanding that if we could not get the fabric and finish thus job on time we agreed laterthat afternoon to cancel the order. 45 minutes later we were told that the fabric was in fact availableand that we could finish this order after all in time.I have enclosed a dated email that will explain he situation at the time. These people then refused to let usinstall the cubes even though we finished them anyway as I was contracted to pay for them and thecost was over $7,000.00 out of pocket and can be verified.In fact one of their employees or maybe an officer of the company even called my distributor and several otherpeople and the facts were verified. The truth of the matter is they found another distributor after we took adeposit and purchased the inventory that had the exact color,or cubes they wanted and they wanted out ofthe deal.We were in no legal way at all required to return their funds other than I decided I would as it serves nopurpose, however I am out over $5,000.00 even with their deposit because we had to purchasemore panels that they even ordered.  The order was customized and I am just not being able to get someorders on it. I emailed last week I would be paying half of it this week when we get our deposit from a client.(See attached)I still intend to get them paid in the quickest manner possible but contractually I want to restate I am doingthis on my own and not legally required to accept a cancellation after we have already purchased the materialsas they are unreturnable in the used business. I have kept a cubicle up in our showroom from the inventorywe refabricated and painted for them and can prove we had it all ready to install and they refused us entry.Please follow the email trail attached. I have also attached another email from the other week regardingmaking a payment to them.See attached documents where we were [redacted]ed and paid for parts-fabric-painting and we also purchase panelsfor [redacted] and contracted 6 people here in San Diego to do the work.Every person they contacted told them to let us install the cubes but they would not let us back in.Anyhow you can call anybody on the attached to check our story. Not Cubicle Liquidators anyway butI am replying on that email address since you have contacting me as Cubicle Liquidators.Please reply back you received this info and your thoughts.Thanks[redacted]AttachmentWe have all of the back up needed from all of the distributors, cancelled checks, invoices etc of when wepurchased their product and the labor money we paid to paint and refabricate.[redacted] CUBICLE LIQUIDATORSShowroom located at 3176 Lionshead Ave, Suite IICarlsbad, CA 92010San Diego  -  858- 578-7300No. County -  760-727-5533Mobile        -   858-583-6222 [email protected]...⇄ Forwarded message ----------From: Cubicle Liquidators <[email protected]>To: [redacted] <[redacted]@hotmail.com>, [redacted] <[redacted]>Cc: Date: Sat, 7 Nov 2015 05:39:54 -0800Subject: Fw: Unbelievable Good News Urgent infoPlease see response to [redacted]'s email.----- Original Message -----From: Cubicle LiquidatorsTo* [redacted]Sent: Saturday, November 07, 2015 5:07 AMSubject: Re: Unbelievable Good News Urgent infoNovember 7, 2015[redacted]I will honor your wish to not deliver the cubicles this morning. We will need to discussa resolution to the contract next week and discuss the funds you have advanced.I agree that we need resolve this amicably and will make an appointment with you nextweek to meet in person.Thnaks[redacted]----- Original Message -----From: [redacted]To: Cubicle Liquidators ; [redacted] ; [redacted]Sent: Friday, November 06, 2015 3:24 PMSubject: Re: Unbelievable Good News Urgent infoMr. [redacted],Under your advisement yesterday as of 4:30pm we contacted the Cubical vendor in Texas to procure the Cubes from him, which they are able to do.  When [redacted] spoke to you last night about 7:30pm by phone she clearly instructed you to not move forward with your new plan.  You stated to [redacted] that we would be in breach of contract if we did not allow you to enter our premises on Saturday.  However, be advised the materials were rejected due to the fact that as per your quote, the acceptance of the material was contingent upon viewing the cubicles, and they were clearly not what we had ordered.  At that point you stated that you would refund our deposit and we both would walk away, as witnessed by many in our office yesterday.  There has not been any signed contract. In good faith we gave you a deposit. To enforce a contract, the business entities need to be registered with the State of California and have a valid business license. If your business operates under a non-registered fictitious business name then you as the owner will not be able to sign any contracts or make enforceable contracts on behalf of your business.  In contacting the City of Carlsbad they do not have a business license registered for Cubical Liquidators or [redacted] at the [redacted]e.  Furthermore, the county of San Diego does not have the fictitious business name on file for [redacted] at the address listed on the quote.  In addition, the California Secretary of State data base,  shows the entity Cubical Liquidators status as "Franchise Tax Board Suspended". For all parties involved it is in your best interest that you return our deposit.  I will honor my verbal agreement with you to pay the $300 for removal of cubes from our office as you quoted to me prior to that effort.  I expect you to return our deposit.  The remaining balance is then $5,600.  [redacted] we don't need to invest any more time in an unnecessary battle.[redacted]On 11/6/2015 2:24 PM, Cubicle Liquidators wrote:November 6, 2015[redacted]I have been working on your project and out of the office since 5 am this morning.The statement about the refund was based on us not being able to have all the panelsif fabric was not available.As you know I emailed and spoke to [redacted] on the phone about an hour later whenwe realized we did in fact have the fabric and that [redacted] and I had miscommunicatedon this.I have a confirmed "approved email" on the product ordered based on trim cover andfabric sample we brought down to you that is a match to the panels brought over yesterday.We have exchanged monies with other vendors for panels, removal of your oldcubes, and purchase of glass top panels and solid panels that can not be reversed thatI would have refunded if we could not honor your order which we can and will.The project will be ready to install tomorrow morning and be completed by end of day.We are completing the contracted order. If you do not want us to deliver and install ityou will need to reply back, but that will not relieve you of the balance owed on theproject and we are not refunding the deposit.Please reply back if you want us to install the product or not.Thnaks[redacted]----- Original Message -----From: [redacted]To: [email protected]: Friday, November 06, 2015 11:25 AMSubject: FW: Unbelievable Good News Urgent infoDate: Fri, 6 Nov 2015 07:52:41 -0800From: t[redacted]To: [email protected]: [redacted]; [redact...⇄ Re: Fwd: Unbelievable Good News Urgent info[redacted],I am confirming as per our conversation of yesterday, November 5, 2015 approximately 4:30 pm, you stated to [redacted], [redacted] and myself that you would arrive at our office this morning with a cashiers check to refund our deposit. We do not authorize you to move forward with what you have suggested in the email below. According to your email to [redacted], dated 10/28/2015, the attachment stated that the order was approved "Contingent upon viewing the cubicles". What was promised and delivered was completely different than what you had promised us. We never approved any other items to be purchased on our behalf.Under your advisement of yesterday, we have contacted the other company in Texas to see if they can provide us with what we are looking for. Regards,[redacted] On 11/5/2015 7:07 PM, [redacted] wrote:-------------[redacted]
[redacted]
[redacted]
[redacted]
[redacted]Begin forwarded message:From: "Cubicle Liquidators" <[email protected]>Date: November 5, 2015, 6:42:13 PM PSTTo: <[redacted]>, "[redacted]" <[redacted]>, "[redacted]" <[redacted]@gmail.com>Subject: Unbelievable Good News Urgent infoReply-To: "Cubicle Liquidators" <[email protected]>November 5, 2015 6:39 PM[redacted]I just spoke to [redacted], owner of [redacted] Manufacturing in Gardena about purchasingthe fabric that matches the other cubes you have standing because my other supplierwas not able to have all the panels we ordered in the grayish blue available because there wasdamage to the fabric and he only had 21 panels and that the fabric was discontinued etc, etc.When I told him what the fabric was and the=at they were glass stackers he informed methat he was the manufacturer of the glass stacker bluish gray panels that my supplierhad and that he had bought those panels from the client who originally owned them andclosed their business.He actually manufactured the glass stacker panel you saw today and has 120 yard of the fabricstill left that I am purchasing tomorrow am andpicking up in the morning and refabricating the missingpanels all day tomorrow plus I am picking up the other panels from first supplier and refabricating themas well, and also ordering the fabric for the backside 3 cube area for Sat delivery [redacted] to do thoseas well.We can install all of phase one and phase II Saturday complete in the fabric and paintcontracted, so we are still going to be complete by end of day Saturday.I am having the truck leave early morning with the actual glass stacker panel in it direct to Gardenato make sure that it is the same and will have a picture taken of the roll of fabric standing up next tothe panel you saw this evening so you can see we have it and it is the same.I should be able to have someone in Gardena by 9 am to verify and call you.Please wait until we have verified this as the same fabric and reply back you have received this email.If the fabric is correct we will fulfill our contract to you by end of day Saturday.Thanks[redacted]panels[redacted] CUBICLE LIQUIDATORSShowroom located at 3176 Lionshead Ave, Suite IICarlsbad, CA 92010San Diego  -  858- 578-7300No. County -  760-727-5533Mobile        -   858-583-6222 [email protected][redac...⇄ /> ---------- Forwarded message ----------From: Office Funiture Expedia <[email protected]>To: [redacted] <[redacted]@gmail.com>, [redacted] <[redacted]>Cc: Date: Mon, 7 Mar 2016 06:15:45 -0800Subject: pay back depositMarch 7, 2016[redacted]We have a buyer for part of the order you cancelled on the Herman Miller 85 High cubes.We should have the deposit by Monday next week and it will be enough to pay 50% of thedeposit you gave us.When we deliver and install it we can pay the remaining balance to you the following week.Thnaks[redacted]Attachment: original order[redacted]Showroom located at 3176 Lionshead Ave, Suite ICarlsbad, CA 92010San Diego  -  858- 578-7300No. County -  760-727-5533Mobile        -  858-583-6222 [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I need to correct some statements made by Mr. [redacted].  I have received only 2 payments totaling $3000.00.  Back on Dec. 31, 2015 he agreed to return a total of $5430.00, not $5000.00 (please see the attached email). I look forward to receiving the proper amount of $2,430.00 by the end of June, 2016.  ]
Regards,
[redacted]
Return Deposit $5,430.00Office Funiture Expedia Add to contacts  12/31/15  DocumentsTo: k[redacted]wireless.com, [redacted], tchisholm@[redacted]wireless.comOutlook.com Active View1 attachment (22.1 KB)[redacted] WIRELESS OCT 28, 2015 REVISED FINAL.xlsDownload as zipSave to OneDriveDecember 31, 2015 Ref: Deposit $5,430.00 Kevin, The agreed upon $5,430.00 return to [redacted] Wireless will be delivered to your offices on Tuesday January 5, 2015by Fedex cashiers check. Thank you, [redacted] OFFICE FURNITURE EXPEDIAReturn Deposit $5,430.00Office Funiture Expedia Add to contacts  12/31/15  DocumentsTo: k[redacted]wireless.com, [redacted], tchisholm@[redacted]wireless.comOutlook.com Active View1 attachment (22.1 KB)[redacted] WIRELESS OCT 28, 2015 REVISED FINAL.xlsDownload as zipSave to OneDriveDecember 31, 2015 Ref: Deposit $5,430.00 Kevin, The agreed upon $5,430.00 return to [redacted] Wireless will be delivered to your offices on Tuesday January 5, 2015by Fedex cashiers check. Thank you, [redacted] OFFICE FURNITURE EXPEDIAReturn Deposit $5,430.00Office Funiture Expedia Add to contacts  12/31/15  DocumentsTo: k[redacted]wireless.com, [redacted], tchisholm@[redacted]wireless.comOutlook.com Active View1 attachment (22.1 KB)[redacted] WIRELESS OCT 28, 2015 REVISED FINAL.xlsDownload as zipSave to OneDriveDecember 31, 2015 Ref: Deposit $5,430.00 Kevin, The agreed upon $5,430.00 return to [redacted] Wireless will be delivered to your offices on Tuesday January 5, 2015by Fedex cashiers check. Thank you, [redacted] OFFICE FURNITURE EXPEDIAShowroom located at 3176 Lionshead Ave, Suite ICarlsbad, CA 92010San Diego  -  858- 578-7300No. County -  760-727-5533Mobile        -  858-583-6222 [email protected]© 2016 MicrosoftTermsPrivacy & cookiesDevelopersEnglish (United States)

Attached are three payments (totaling $3,000.00) paid to [redacted] from Office Furniture Expedia for a refund I agreed to give them back toward a total of $5,000.00.The balance left is $2,000.00 that will be paid off by the end of June, 2016 if not sooner.Please see attached email from [redacted] acknowledging initial $1,000.00 payment March 19, 2016 and the paid check for OFE for the second payment of $2,000.00 just made May 15, 2016.Please reply back this has been received.Thnaks[redacted]Office Furniture Expedia3176 Lionshead Ave.Carlsbad, Ca. 92010www.officefurnitureexpedia.cominfo@officefurnitureexpedia.comTel. North County 760 448-7100Tel. San Diego 858 578-7377Mobile [redacted]---------- Forwarded message ----------From: Cubicle Liquidators <[email protected]>To: [redacted] <[redacted]>Cc: Date: Thu, 24 Mar 2016 12:39:12 -0700Subject: Re: [redacted] Wireless PaymentI am working on it but this week tomorrow some. I have not received the deposit yet soprobably just $1000 tomorrow.Bill----- Original Message ----- From: "[redacted]" <[redacted]>To: <[email protected]>; <[email protected]>Cc: [redacted]>Sent: Thursday, March 24, 2016 12:34 PMSubject: [redacted] Wireless PaymentBill,The check we received was only for a $1000.00, not the $2,715.00 (half of our deposit of $5430.00) you promised in your email dated March 7, 2016 and as you stated in your response to the Revdex.com regarding our claim.  This is very misleading and dishonest.  You have continued to promise to pay us back our full deposit many times since Nov. 5, 2016 and yet, as of today that has not been done. When will we receive another check in the mail with the remaining amount owed to us?Sincerely,[redacted]

June 15, 2015Gentlemen,We have received the complaint listed above and missed the first email sent 14 days ago.Please see attatched receipt sent to this client on return email to her dated May 2