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Turlock Poker Room

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Turlock Poker Room Reviews (1)

Review: I visited the Turlock Poker Room on Wednesday 5/11/16 from about 2030-2140 hrs. I played a few hands of "Spanish 21" blackjack. I bought in for $50 at the Spanish 21 table, receiving chips. A few minutes later I bought $9900 in chips at the cashier's cage and returned to the Spanish 21 gaming table.

I played a few hands more of blackjack when a visibly upset floor manager demanded that I stop playing blackjack. He demanded that I provide "information" at the Cashier's cage, and that I leave the Spanish 21 Blackjack Table. I complied with his request and we walked [with security escort] to the Cashier's cage. This floor supervisor demanded that I provide my Tax ID Number, indicating that I had engaged in a cash transaction exceeding $10,000. I told him I do not understand why he is making these demands, and that I had not engaged in a cash transaction exceeding $10,000 as he was claiming. He became threatening to me, raising his voice, arguing, posturing, moving very close to me and speaking angrily. THen this Turlock Poker Room Supervisor demanded that I leave the Card Room, and indicated that I would not be permitted to trade my chips for cash.

Shortly after this, I sat down at an empty table in the card room, and [redacted] came to speak with me. I asked why management was so visibly upset with me, and asked whether I had done anything wrong [I had not]. I still had roughly $15,000 in Turlock Poker Room chips at the Spanish 21 table, and was told I would not be permitted to take them with me. Shortly after that I looked for my chips at the Spanish 21 table but they had been stolen, removed from my possession by the Turlock Poker Room Staff or Security. I was then ordered to leave the premises [without my property, now confiscated by the Turlock Poker Room]. I was then threatened with violence, and with involvement of local Law Enforcement. Turlock Police Dept reported they were [at this time] en route to Turlock Poker Room since I "refused to leave".Desired Settlement: 1. Accounting for and return of all my chips removed from the Spanish 21 table by Turlock Poker Room. Arrangements for me to return my chips and exchange for cash.

2. Disclosure of the Identification of the name and gaming license number of all Turlock Poker Room employees involved.

3. Written explanation as to why the floor supervisor demanded tax ID information from me.

4. Agreement by Turlock Poker Room leadership to cease all such harassment and threatening behavior towards me.

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Description: Gambling Machine Supplies and Services

Address: 2321-C West Main Street, Turlock, California, United States, 95382

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