I just got another call from the same debt collector and left voicemail being aggressive again. I would like the company to transfer my account to someone who is helpful.
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted]-Toshiba. In accordance with company policy when any complaint is received by our office this account has been closed and placed in a locked status to ensure it is not sent nor sold...
to any other agency for future collection efforts. We apologize if our communication has caused any inconvenience. I have spoken with both management and employee's regarding Mr. Keane's complaint and any actions found to be in violation to state and federal laws by any employee will be subject to a negative impact on employment up to and including termination.Sincerely,[redacted]Director of Compliance
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with [redacted]. In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked status and all numbers
have been...
removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
Vincent R[redacted]
Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with [redacted] *o. In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked status and all numbers
have been...
removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
Vincent R[redacted]
Director of Compliance
There is an account in our office for [redacted] with a social security number ending in 1433 for an account with Cash Central. In accordance with company policy when any complaint is received by our office this account has been closed and all numbers have been removed. Additionally it has been...
placed in a locked status to ensure it is not sent nor sold for further collection efforts to any other office.The claims made by [redacted]are neither normal business practice nor condoned by our office. Any actions found to be in violation to any state and federal laws by any employee will be subject to a negative impact on employment up to and including termination.Sincerely, Vincent R[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
There is an account in our office for [redacted] with a social security number ending in [redacted] for an outstanding balance for [redacted]. In accordance with company policy when any complaint is received by our office this account has been closed and all numbers have been removed. We apologize...
if our communication has caused any inconvenience.Although I was not present during our conversation with Mr. [redacted] a review of the complaint shows that at no time were there any threats made to livelyhood, lawsuits nor health of Mr. [redacted]. The conversation was quite pleasant, he did in fact state that this debt incurred due to helping out with their daughters' dental issue. An email was provided to forward original documentation (only) to but at no time was their daughter spoke to or threatened by our representative. At no time did Mr. [redacted] state he had ANY health issues. Again the account has been closed and all calls have ceased. This will not be sent nor sold to any other office for further collection efforts.Any action found to be in violation to state and federal laws by any employee will be subject to a negative impact on their employment up to and including termination.Sincerely,[redacted]Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with Helpcard. In accordance with company policy when any complaint is...
received by our
office this account has been closed, placed in a locked status and all numbers
have been removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with Buckeye Lending Solutions (Checksmart). In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked...
status and all numbers
have been removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with...
[redacted]. In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked status and all numbers
have been removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in 8263 in regards to an account with Buckeye Lending Solutions. In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked status and all...
numbers
have been removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted]. In accordance with company policy when any complaint is
received by our office this account has been closed, placed in a locked status
and all numbers have been...
removed. We do apologize if our communication has
caused any inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
There is an account in our office for [redacted] for an account with [redacted] Bank. In accordance with company policy when any complaint is received by our office this account has been closed, placed in a locked status (to ensure it is not sent nor sold to any other office for...
collections) and all numbers have been removed. There will be no further contact to Ms. [redacted] from Turning Point Solutions, LLC. We apologize if our communication has caused any inconvenience.I have spoken with management and employee's regarding Mr. [redacted] complaint and any actions found to be uin violation to any state and federal laws by any employee will be subject to a negative impact on employment with our company.Sincerely,[redacted]Director of ComplianceTurning Point Solutions, LLC
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] Lending. In accordance with company policy when any complaint is received by our office this account has closed and all numbers have been removed. Our first contact with...
Ms. [redacted] occurred yesterday and she did advise us to not call her at work again (which we have not) and gave an alternate number to reach after 5pm. Since the account has been ceased and desisted there will be no further call to Ms. [redacted] or her relatives. New correspondence will be sent to the home address we have on file of [redacted]. Brighton, TN. 38011. I have spoken with management and employees regarding Ms. [redacted]'s complaint and any actions found to be in violation to any state and federal laws by any employee will be subject to a negative impact on their employment with our company.Sincerely,Vincent R[redacted]Director of ComplianceTurning Point Solutions, LLC
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] Lending Solutions. In accordance with company policy when any complaint is received by our office this account has been closed and all numbers have been removed. We...
do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
Vincent R[redacted]
Director of Compliance
There is an account in our office for [redacted] with a social security number ending in [redacted] in regards to an account with Advanced America. In accordance with company policy when any complaint is received by our office this account has been closed, placed in a locked status and all numbers have...
been removed. We do apologize if our communication has caused any inconvenience. Although I was not present during the call in question it is company policy to follow all pertinent state and federal laws included but not limited to the F.D.C.P.A. Any actions found to be in violation of these laws by any employee will be subject to a negative impact on their employment. Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with Buckeye Lending Solutions (Checksmart). In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked...
status and all numbers
have been removed. We do apologize if our communication has caused any
inconvenience. The actions ststed in her complaint are neither condoned nor normal business pratice.Since the account has been ceased and desisted there will be no further calls to Ms. [redacted].
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
There is an account in our office for[redacted] with a
social security number ending in [redacted] in regards to an account with Check N Go. In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked status and all numbers
have been...
removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
I just got another call from the same debt collector and left voicemail being aggressive again. I would like the company to transfer my account to someone who is helpful.
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted]-Toshiba. In accordance with company policy when any complaint is received by our office this account has been closed and placed in a locked status to ensure it is not sent nor sold...
to any other agency for future collection efforts. We apologize if our communication has caused any inconvenience. I have spoken with both management and employee's regarding Mr. Keane's complaint and any actions found to be in violation to state and federal laws by any employee will be subject to a negative impact on employment up to and including termination.Sincerely,[redacted]Director of Compliance
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with [redacted]. In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked status and all numbers
have been...
removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
Vincent R[redacted]
Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with [redacted] *o. In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked status and all numbers
have been...
removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
Vincent R[redacted]
Director of Compliance
There is an account in our office for [redacted] with a social security number ending in 1433 for an account with Cash Central. In accordance with company policy when any complaint is received by our office this account has been closed and all numbers have been removed. Additionally it has been...
placed in a locked status to ensure it is not sent nor sold for further collection efforts to any other office.The claims made by [redacted]are neither normal business practice nor condoned by our office. Any actions found to be in violation to any state and federal laws by any employee will be subject to a negative impact on employment up to and including termination.Sincerely, Vincent R[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
There is an account in our office for [redacted] with a social security number ending in [redacted] for an outstanding balance for [redacted]. In accordance with company policy when any complaint is received by our office this account has been closed and all numbers have been removed. We apologize...
if our communication has caused any inconvenience.Although I was not present during our conversation with Mr. [redacted] a review of the complaint shows that at no time were there any threats made to livelyhood, lawsuits nor health of Mr. [redacted]. The conversation was quite pleasant, he did in fact state that this debt incurred due to helping out with their daughters' dental issue. An email was provided to forward original documentation (only) to but at no time was their daughter spoke to or threatened by our representative. At no time did Mr. [redacted] state he had ANY health issues. Again the account has been closed and all calls have ceased. This will not be sent nor sold to any other office for further collection efforts.Any action found to be in violation to state and federal laws by any employee will be subject to a negative impact on their employment up to and including termination.Sincerely,[redacted]Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with Helpcard. In accordance with company policy when any complaint is...
received by our
office this account has been closed, placed in a locked status and all numbers
have been removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with Buckeye Lending Solutions (Checksmart). In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked...
status and all numbers
have been removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with...
[redacted]. In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked status and all numbers
have been removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in 8263 in regards to an account with Buckeye Lending Solutions. In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked status and all...
numbers
have been removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
I want them to quit harassing me immediately
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted]. In accordance with company policy when any complaint is
received by our office this account has been closed, placed in a locked status
and all numbers have been...
removed. We do apologize if our communication has
caused any inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
There is an account in our office for [redacted] for an account with [redacted] Bank. In accordance with company policy when any complaint is received by our office this account has been closed, placed in a locked status (to ensure it is not sent nor sold to any other office for...
collections) and all numbers have been removed. There will be no further contact to Ms. [redacted] from Turning Point Solutions, LLC. We apologize if our communication has caused any inconvenience.I have spoken with management and employee's regarding Mr. [redacted] complaint and any actions found to be uin violation to any state and federal laws by any employee will be subject to a negative impact on employment with our company.Sincerely,[redacted]Director of ComplianceTurning Point Solutions, LLC
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] Lending. In accordance with company policy when any complaint is received by our office this account has closed and all numbers have been removed. Our first contact with...
Ms. [redacted] occurred yesterday and she did advise us to not call her at work again (which we have not) and gave an alternate number to reach after 5pm. Since the account has been ceased and desisted there will be no further call to Ms. [redacted] or her relatives. New correspondence will be sent to the home address we have on file of [redacted]. Brighton, TN. 38011. I have spoken with management and employees regarding Ms. [redacted]'s complaint and any actions found to be in violation to any state and federal laws by any employee will be subject to a negative impact on their employment with our company.Sincerely,Vincent R[redacted]Director of ComplianceTurning Point Solutions, LLC
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] Lending Solutions. In accordance with company policy when any complaint is received by our office this account has been closed and all numbers have been removed. We...
do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
Vincent R[redacted]
Director of Compliance
There is an account in our office for [redacted] with a social security number ending in [redacted] in regards to an account with Advanced America. In accordance with company policy when any complaint is received by our office this account has been closed, placed in a locked status and all numbers have...
been removed. We do apologize if our communication has caused any inconvenience. Although I was not present during the call in question it is company policy to follow all pertinent state and federal laws included but not limited to the F.D.C.P.A. Any actions found to be in violation of these laws by any employee will be subject to a negative impact on their employment. Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a
social security number ending in [redacted] in regards to an account with Buckeye Lending Solutions (Checksmart). In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked...
status and all numbers
have been removed. We do apologize if our communication has caused any
inconvenience. The actions ststed in her complaint are neither condoned nor normal business pratice.Since the account has been ceased and desisted there will be no further calls to Ms. [redacted].
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance
There is an account in our office for[redacted] with a
social security number ending in [redacted] in regards to an account with Check N Go. In accordance with company policy when any complaint is received by our
office this account has been closed, placed in a locked status and all numbers
have been...
removed. We do apologize if our communication has caused any
inconvenience.
Although I was not present during the call in question it is
company policy to follow all pertinent state and federal laws included but not
limited to the F.D.C.P.A. Any actions found to be in violation of these laws by
any employee will be subject to a negative impact on their employment.
Sincerely,
[redacted]
Director of Compliance