Turnpike Coin Laundry Reviews (1)
Turnpike Coin Laundry Rating
Description: LAUNDRIES - SELF SERVICE
Address: 157 S. Turnpike Rd., Santa Barbara, California, United States, 93111
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Review: I came yesterday before work to do laundry. Put in clothes and soap and went to change machine to get coins, change machine not working, Von's next door couldn't sell me a roll of quarters. So, I take out clothes and go to work no attendant. When you call the phone it rings behind a locked door but there is no one to answer and no voicemail. I got a roll of quarters at the local Albertsons. So this morning I return to wash, put in clothes and soap along with $5 worth of quarters. It starts spinning. It spins for the next two hours, no water. The doors locked and I can't get my clothes out but again, no attendant. I have to go to work. I return at 6:30 pm and wait for an attendant. A young woman and an old woman who speaks no english show up to do laundry. They have keys to the locked closets. I assume they are the owners. The younger girl cops an immediate attitude when I tell her my problem. The old woman finally gets the washer going. No apology. No refund. In fact they're pissed at me for inconveniencing them. I ask for contact info for the owners and am told I can leave a note. I ask again for contact info, she says they are on vacation. She claims she can't give me contact info. Finally I realize she will not help me. SO...NEVER go here. There is never an attendant and most of the machines don't work. The barber next door said they had a dryer catch on fire last week. Now I have to wait for my clothes to wash and dry....only took 36 hours to do my laundry here.Desired Settlement: I'd like my $5 back for washing and $1 for drying one load of laundry. And an apology for my time and the rudeness of the attendant.