Turnpike Super Service Inc.

The business has responded.  Please see below: A review of our sales records revealed that we have never sold a vehicle to anyone by the name on the complaint

Initial Business Response /* (1000, 5, 2016/03/21) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: bobs [redacted]@mediacombb.net
The unit was replaced last week by [redacted] from Velten Appliance from Sarcoxie MO

Review: I purchased a car from Turnpike auto 2 weeks ago and paid a little over $4,000.00 cash for a 2000 Chevy Malibu. The first day I got the car, it was leaking fluid, it over heated, the wheel alignment was off and the air conditioner did not work , I then took it for a full diagnostic and was told I was sold an $800.00 car for $4,000.00 and that the car was a danger to have on the road they filled it with coolant so it wouldn't over heat again. I took the car back to Turnpike auto and was told the only thing wrong with the car was that the steering wheel was off and the air conditioner was not working and it would be fixed. The same day I picked the car up the air conditioner still wasn't working, the wheel alignment was still off and it overheated and stalled. When my daughter called to complain she spoke with Erich L[redacted], and was told we would do things his way. and he was not going to refund me my money. I am an elderly former veteran and saved for quite a while to purchase this vehicle for my family. After purchasing this car, I have heard more than one horror story about Turnpike auto, I do not want a trade in I just want my money back.Desired Settlement: A full refund

Business

Response:

The business has responded. Please see below: A review of our sales records revealed that we have never sold a vehicle to anyone by the name on the complaint