Ordered a white Lincoln 12-passenger limousine for promWe got a picture/ email confirmation of the vehicle which we booked once we paid oour balance in fullWhat showed up to pick up Us up minutes late on prom day was a hot pink limo with yellow and purple butterflies on the outsideWe called the company and they told us this was the car that we ordered, there was no way I could have ordered that limo because it wasn't even listed as one of their registered vehicles on their websiteAfter going back and forth and threatening no file a complaint and take them to civil court they returned our money back after a monthWorst experience and customer service!! They were so rude and unprofessional, sad to think an had to call them out and put them in their place! DO NOT CONTRACT THIS COMPANY, they are UNRELIABLE!!
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] The company provides limo rentals not regular car rentar it was assume that it had to be a limo rental the sales person never mention regular car , the advertising says limo only when someone calls to reserve is for a limo, the car they sent was never service or use for the hours we are requiring a full refundSince the service was not served Regards, [redacted]
Ordered a white Lincoln 12-14 passenger limousine for prom. We got a picture/ email confirmation of the vehicle which we booked once we paid oour balance in full. What showed up to pick up Us up 45 minutes late on prom day was a hot pink limo with yellow and purple butterflies on the outside. We called the company and they told us this was the car that we ordered, there was no way I could have ordered that limo because it wasn't even listed as one of their registered vehicles on their website. After going back and forth and threatening no file a complaint and take them to civil court they returned our money back after a month. Worst experience and customer service!! They were so rude and unprofessional, sad to think an 18 had to call them out and put them in their place! DO NOT CONTRACT THIS COMPANY, they are UNRELIABLE!!
She asked if we have a Lincoln car. I said yes we do the price is $60/hr excluding gratuity. I reserved it for her. She got what she asked for I attached proof of the conversation. She never mentioned the word Limo.
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.] The company provides limo rentals not regular car rentar it was assume that it had to be a limo rental the sales person never mention regular car , the advertising says limo only when someone calls to reserve is for a limo, the car they sent was never service or use for the hours we are requiring a full refund. Since the service was not served
Regards,
[redacted]
Ordered a white Lincoln 12-passenger limousine for promWe got a picture/ email confirmation of the vehicle which we booked once we paid oour balance in fullWhat showed up to pick up Us up minutes late on prom day was a hot pink limo with yellow and purple butterflies on the outsideWe called the company and they told us this was the car that we ordered, there was no way I could have ordered that limo because it wasn't even listed as one of their registered vehicles on their websiteAfter going back and forth and threatening no file a complaint and take them to civil court they returned our money back after a monthWorst experience and customer service!! They were so rude and unprofessional, sad to think an had to call them out and put them in their place! DO NOT CONTRACT THIS COMPANY, they are UNRELIABLE!!
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] The company provides limo rentals not regular car rentar it was assume that it had to be a limo rental the sales person never mention regular car , the advertising says limo only when someone calls to reserve is for a limo, the car they sent was never service or use for the hours we are requiring a full refundSince the service was not served Regards, [redacted]
Ordered a white Lincoln 12-14 passenger limousine for prom. We got a picture/ email confirmation of the vehicle which we booked once we paid oour balance in full. What showed up to pick up Us up 45 minutes late on prom day was a hot pink limo with yellow and purple butterflies on the outside. We called the company and they told us this was the car that we ordered, there was no way I could have ordered that limo because it wasn't even listed as one of their registered vehicles on their website. After going back and forth and threatening no file a complaint and take them to civil court they returned our money back after a month. Worst experience and customer service!! They were so rude and unprofessional, sad to think an 18 had to call them out and put them in their place! DO NOT CONTRACT THIS COMPANY, they are UNRELIABLE!!
She asked if we have a Lincoln car. I said yes we do the price is $60/hr excluding gratuity. I reserved it for her. She got what she asked for I attached proof of the conversation. She never mentioned the word Limo.
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.] The company provides limo rentals not regular car rentar it was assume that it had to be a limo rental the sales person never mention regular car , the advertising says limo only when someone calls to reserve is for a limo, the car they sent was never service or use for the hours we are requiring a full refund. Since the service was not served
Regards,
[redacted]