Tuttle Creek State Park

The cause of the leak was not in *** ***’s apartment #*** The cause of the leak was in an upstairs apartment unit #***. With that being said a water reimbursement would not seem justAdditionally, the leak turned out to be two small leaks in two separate pipes used for the shower in
apartment #***. Do to the two separate leak locations the 1st repair, which the staff thought fixed everything, is what allowed us the ability to find the second area. The second half of the repair was linked to the shower pipes after the water was diverted from the tub to the shower. That made the diagnosis and location of the second “pin hole” leak more difficultWhile we feel we did not do anything wrong in this situation, we do like to work with unhappy residents and unhappy former residents (as *** *** has already moved out)Given the facts above we would be interested in learning what ** *** thought was fair in this situation *** ***
*** *** ***
*** *** ** *** *** ** *** *
*** *** ***
***
***

Good Morning,My name is *** and I am the Regional Manager in charge of Country Oaks. I would like for ***, *** (our manager), and I to get together to discuss this matter in more detail. Next week anytime works for our schedule.Please note that our online payment
system is not controlled by the employee's onsite or anyone in the corporate office. Online payments are only controlled by the residents and the online payments are setup by the residents.At this point I am not willing to waive any fees however Ms*** please bring with you, next week, any bank documentation that you feel is important to review.Will Tuesday June 28th work for everyone? Would anyone from the Revdex.com like to be involve in this discussion?*** ***.***@sandalwoodmgt.com