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Tuxedo Junction, Inc.

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To: Revdex.com2800 Euclid Ave. 4th FloorCleveland, OH 44115-2408Tel: [redacted]Fax: [redacted]From: Tuxedo Junction Inc.            [redacted]
[redacted]
[redacted]Re: Complaint ID [redacted]Regarding Ms. H[redacted]...

complaint.  Our policy states; All orders are subject to a non-refundable $9 Damage and handling fee. All refunds are issued thru the home office. In Ms. H[redacted] case a deposit of $17.64 was place on an order for Zachary O[redacted] (order #[redacted]) A deposit of $42.36 was place on an order for Paul K[redacted]. ([redacted]  The cancellation was subject to an $18 charge since two orders were created. Our policy is stated on every order receipt. Also listed on the Ms. H[redacted] wedding contract given at time of registration. In addition our policy can be viewed on our website tuxedojunction.com. Click on About Us and then click refund policy. Attached is that policy.  Debbie H[redacted] senior manager of Cleveland explained the policy in detail to the groom Zachary O[redacted]Any questions or additional information needed please contact me as listed below.Sincerely,Richard [redacted]Director of Customer Relations[redacted]
[redacted]
[redacted]

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Address: 3540 W. Sahara Ave. #E3, Las Vegas, Nevada, United States, 89102-5231

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