TV Chris

HI ***- EVEN THOUGH THE PROBLEMS WITH THIS TV WERE COMPLETELY DUE TO THE FACT THAT THE CUSTOMER HAD A PIECE OF METAL IN THE COMPONENT VIDEO JACKS, I'VE ALREADY GONE WAY ABOVE THE CALL OF DUTY TO OFFER A COMPLETE $REFUNDI'VE EVEN INCLUDED THE $FEE THEY PAID AS AN ESTIMATE FEE,
WHICH SHOULD NOT BE REFUNDEDMY CUSTOMER, *** *** AGREED TO THE REFUND AMOUNT AND TOLD ME I COULD RECYCLE THE TVI WROTE A CHECK FOR $83- ON 1/16/TO *** *** BASED ON HER OKI RECYCLED THE TV ON 1/19/TO MY COMPLETE ASTONISHMENT THIS ARRANGEMENT IS NOT SATISFACTORY TO MR(CLINT) ***SINCE I AM COMPLETELY CONFIDENT THAT I'M DOING THE RIGHT THING, I HAVE TO ACCEPT THAT I CAN'T PLEASE EVERYONESEE YOU IN COURT

HERE IS MY EMAIL ADDRESS IF YOU'D LIKE TO FORWARD "ADDITIONAL CORRESPONDENCE" MY CUSTOMERS'COMPLAINT IS WITHOUT ANY MERIT WHATSOEVER, ESPECIALLY CONSIDERING THAT SINCE 1/16/17, I'VE BEEN WAITING FOR THEM TO PICK UP THEIR TV MOUNT AND A FULL REFUND CHECK FOR $83.00AS OF NOW , THE PLAN IS TO MEET THEM IN COURT ON 4/7/17THANKS,CHRIS

I am rejecting this response because:It does not meet my level of satisfactionTV Chris gave me back a broken TV and charged me $He claims he was being gracious and going above and beyond, however all he did was take advantage of a customerSince the tv was broken in his care, I am requesting a new TV, otherwise legal action will be pursued