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TV Guide Magazine Rating
Address: 50 Rockefeller Plaza, 14th Floor, New York, New York, United States, 10020
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Address: 50 Rockefeller Plaza, 14th Floor, New York, New York, United States, 10020
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of type, even on the schedule charts.
It is extremely difficult to read in good light and impossible in less thsn good light. I feel cheated but do not wish to cancel my subdcription.
After multiple emails stating I am not receiving my subscription that was paid for two years ending in April of 2021, I am still not receiving the issues. Twice I have corrected my address with them because the keep stating they are sending it to an address that is not mine. They corrected it once and I got one issue. Then it stopped coming and again they tell me the address they are sending it to, and again, it is not mine. I have asked for a full refund. They are incompetent.
Dear Valued Customer:Thank you for contacting TV Guide Magazine Customer Service. We received several requests to change the address back and forth between August *, 2019 and December 2019. It varied between these two addresses:
***The address was last updated on December , 2019 to the *** address. A refund check in the amount of $41.16 was issued to the customer at that time. If we can be of further assistance, please let us know. To ensure your future concerns are handled in a timely fashion, please include all previous e-mail correspondence. Thank you, Kris R.TV Guide MagazineCustomer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
im complaining about getting tv magazine offers in my postal mail im not interested and I want my name and address removed from there mailing list period!
Revdex.com:At this time, I have not been contacted by TV Guide regarding complaint ID.Sincerely
Cancelled my subscription in Dec 2018. TV Guide said I had a $18.46 refund which I would get within 2 months as a credit to my charge card. I contacted them 10 times via e-mail or regular mail. They responded 4 times stating I would get a credit either on this month's card statement or next month. The last letter was dated 2//19. I've been waiting since last year. I am getting a run around, with them hoping, I believe, I'll forget about it. I just want my $18.46 back. Thanks.
Revdex.com:At this time, I have not been contacted by TV Guide regarding complaint ID.Sincerely
I RECEIVED MY *** STATEMENT TODAY(10/11/2018) WITH WHAT I WAS TOLD A ONE(1) SUBSCRIPTION OF $76. WHEN I DIALED THE 855 NUMBER ON MY STATEMENT I HAD TO YELL AT AN AUTOMATED RECORDING FOR 5 MINUTES BEFORE BEING IN TOUCH WITH A "REAL" PERSON, IN COSTA RICO!!!!!!! UNBELIEVABLE. I ASKED TO SPEAK WITH SOMEONE IN UNITED STATES. SHE TRANSFERRED ME TO A "BROOKE" WHO WAS VERY RUDE WHEN I SAID I DID NOT AUTHORIZE THIS. I WAS THEN TOLD I DID "NOT" UNCHECK THE BOX FOR AUTO RENEWAL. I THEN TOLD HER I DO NOT REMEMBER SEEING ANY BOX LIKE THAT. I ALSO TOLD HER I AM A DISABLED SENIOR CITIZEN (70 ON 1/1/2019) & MY EYESITE DOES "NOT" DO WELL WITH "SMALL" PRINT. AND THAT PEOPLE SHOULD BE NOTIFIED BEFORE AUTO RENEWAL JUST IN CASE THIS NO LONGER WANTED. I WAS THEN INFORMED THEY SEND OUT "POSTCARDS" & ITS NOT HER FAULT IF I DID NOT GET IT. AND I "DID NOT" GET ANY POSTCARD. I WAS THEN INFORMED THAT IT COULD TAKE TWO(2) MONTHS BEFORE I SEE A CREDIT!!!!! THIS IS ALSO UNBELIEVABLE.
I AM HOPING THIS IS THE RIGHT TV GUIDE, ALL IT SAID ON MY STATEMENT IS THEIR 855 NUMBER WITH NY NEXT TO IT.