Poor customer serviceOrdered an item according to their sizing stated on the websiteThe item should fit age and under but wouldn't have fit my petite child past age Emailed the company to let them know the issue, they offered and exchange but said I would be charged a second shipping fee...an already incredibly high fee ($for two pairs of gloves!)I said that didn't seem reasonable since their sizing was misrepresented on the website and it would cost me more to return them for an exchange than they are worth and this wasn't a place I would order from againThe store responded that this particular item fits her year oldWorst customer service, didn't care to lose any business or try to satisfy a customer
Poor customer serviceOrdered an item according to their sizing stated on the websiteThe item should fit age and under but wouldn't have fit my petite child past age Emailed the company to let them know the issue, they offered and exchange but said I would be charged a second shipping fee...an already incredibly high fee ($for two pairs of gloves!)I said that didn't seem reasonable since their sizing was misrepresented on the website and it would cost me more to return them for an exchange than they are worth and this wasn't a place I would order from againThe store responded that this particular item fits her year oldWorst customer service, didn't care to lose any business or try to satisfy a customer