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Twelve Oaks Hill Country Inn

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Twelve Oaks Hill Country Inn Reviews (1)

I am  [redacted]  the owner and CEO of Twelve Oaks Hill Country Inn,  Bulverde, TX. We did have an unfortunate expedience with this bride recently.  When the issue of delayed...

photos was brought to my attention, I called her and immediately tried to resolve the situation.  Ultimately, I refunded her full payment of $500.00 and did send her photo´s. I also tried to have them touched up, but not to her liking.  I can understand her dismay, but unfortunately, there was nothing left for me to do but offer a refund.      I have been in business for 7 years and this is the only formal complaint I have ever received. The photographer we used was new to our business, however he had presented an excellent portfolio.  At the same time, my Wedding Planner also hit a couple of bumps with this particular bride concerning her music selection!      This $500.00 package was a one hour wedding which included a Minister to marry the couple, photo´s of the bride and groom including the ceremony, a first dance in the gazebo and finally a champagne toast.  There was mild rain before her wedding and this couple finished everything quite rapidly. When I heard that she was unhappy with her pictures, I expressed my profound apologies and told her I would send her a refund immediately. It was sent without delay.   Sincerely,     [redacted] Twelve Oaks Hill Country Inn         :

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Address: 4940 FM 1863, Bulverde, Texas, United States, 78163

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www.hillcountryvenue.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Twelve Oaks Hill Country Inn, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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