Twenty 50 Associates

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] ,and I am pleased with the response thus farI am proceeding with additional inquiry and will keep Revdex.com informed

Complaint was received in regards to contacting a potential resident regarding the refund of her non refundable hold feeI meant with the resident
in person and discussed the hold fee and our policies regarding refunds

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted],and I am pleased with the response thus far. I am proceeding with additional inquiry and will keep Revdex.com informed.

Review: During a stressful time of relocating, the representatives for this business did not provide me with updated copies of the contract. They simply affirmed "you filled this out on line right?" I was also told verbally and in writing that I would contacted by a superior with whom I could speak and address my questions. This has not happened. I have tried contacting Ms [redacted] and other representatives in the leasing office but no one has responded and I feel I am being stone walled.Desired Settlement: At the very least, I desire that I be contacted by this mysterious "Jeff" person as I was promised. If Twenty50 wishes to keep all $500 of my deposit, I wish to hear it from him!

Business

Response:

Complaint was received in regards to contacting a potential resident regarding the refund of her non refundable hold fee. I meant with the resident in person and discussed the hold fee and our policies regarding refunds.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted],and I am pleased with the response thus far. I am proceeding with additional inquiry and will keep Revdex.com informed.