Initial Business Response / [redacted] (1000, 5, 2014/10/07) */ parts originally ordered went on back order parts are currently on order when shipment arrives customer will be notified customer is responsibel for all payments due Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/10/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) As of 10/6/the parts were never ordered as what I was told by the parts dept when I calledHe also said those parts are not on back order and I called today to Nissan and was able to order both parts and they will be at my house on or before 10/13/Everything this dealer says is 100% a lie and today 10/7/I spoke to Nissan Corp and found out that this dealer is in trouble with them due to the fact a lot of people have filed complaints about the same problemsThis dealer is the worse that there is out there and we will never buy another car from them and every day we both tell everyone we know nothing but bad things about this dealerWe have also filed a complaint with the Attorney Generals office along with corpwe are in the market in buying a Nissan Maxima and we will not be buying from them and also I have about people that are planning on picketing the dealer Final Consumer Response / [redacted] (4200, 13, 2014/10/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) I was not told that when I was there and I was told that the parts a week ago and also told them I ended up buying the parts from another Nissan dealer and that I already have themThe dealer has not called me yet about my complaint and also I have filed another complaint with Nissan Corprate and told I filed a complaint with the Attorney Generals officeThis dealer is a scam and they lie to you and they play with paperwork to get a people to buy from themMy Wife and I will never buy a car from them and also will always bad mouth themAlso I might file charges on dealership along with a lawsuitI also just paid for a ad in there new paper bad mouthing them and I know of people that they all bought new nissan at a different dealer because I told them the truth a Nissan of StCharlesThey also along with all of our friends and family bad mouth this dealer because of meI plan on buying my wife a new Nissan Maxima in the next few weeks in cash and needless to say I will be going to a different dealer to buy it from Final Business Response / [redacted] (4000, 11, 2014/10/28) */ Customer is correct that the parts employee stated that the part was not orderedCustomer spoke to the service manager regarding thisThe service manager then spoke to parts and the employee found the parts ticket that showed they were orderedCustomer was then notified while still at the store of this Customer was also notified when the parts arrivedAs of this writing the parts are still available in the parts departmentParts will be returned to Nissan if not picked up by end of business on Friday 10/31/There is a cost for the parts and they must be paid for by the customer
Initial Business Response / [redacted] (1000, 5, 2014/10/07) */ parts originally ordered went on back order parts are currently on order when shipment arrives customer will be notified customer is responsibel for all payments due Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/10/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) As of 10/6/the parts were never ordered as what I was told by the parts dept when I calledHe also said those parts are not on back order and I called today to Nissan and was able to order both parts and they will be at my house on or before 10/13/Everything this dealer says is 100% a lie and today 10/7/I spoke to Nissan Corp and found out that this dealer is in trouble with them due to the fact a lot of people have filed complaints about the same problemsThis dealer is the worse that there is out there and we will never buy another car from them and every day we both tell everyone we know nothing but bad things about this dealerWe have also filed a complaint with the Attorney Generals office along with corpwe are in the market in buying a Nissan Maxima and we will not be buying from them and also I have about people that are planning on picketing the dealer Final Consumer Response / [redacted] (4200, 13, 2014/10/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) I was not told that when I was there and I was told that the parts a week ago and also told them I ended up buying the parts from another Nissan dealer and that I already have themThe dealer has not called me yet about my complaint and also I have filed another complaint with Nissan Corprate and told I filed a complaint with the Attorney Generals officeThis dealer is a scam and they lie to you and they play with paperwork to get a people to buy from themMy Wife and I will never buy a car from them and also will always bad mouth themAlso I might file charges on dealership along with a lawsuitI also just paid for a ad in there new paper bad mouthing them and I know of people that they all bought new nissan at a different dealer because I told them the truth a Nissan of StCharlesThey also along with all of our friends and family bad mouth this dealer because of meI plan on buying my wife a new Nissan Maxima in the next few weeks in cash and needless to say I will be going to a different dealer to buy it from Final Business Response / [redacted] (4000, 11, 2014/10/28) */ Customer is correct that the parts employee stated that the part was not orderedCustomer spoke to the service manager regarding thisThe service manager then spoke to parts and the employee found the parts ticket that showed they were orderedCustomer was then notified while still at the store of this Customer was also notified when the parts arrivedAs of this writing the parts are still available in the parts departmentParts will be returned to Nissan if not picked up by end of business on Friday 10/31/There is a cost for the parts and they must be paid for by the customer