Twin Auto City

On July 22, I purchased a used Dodge Charger R/T for total price $24,with a day warrantyThe Dealer charged me $for this warrantyWith this transaction I also purchased an extended warranty For $( [redacted] The car was delivered to my address by Dealer service because car had a damaged front rimDealer promised to fix the rim and do detailing serviceThe car was delivered that evening with the rim still damaged and a FCW code on the dash display, (odometer: 64,miles)Dealer stated 63,miles on the extended warranty contract and [redacted] reported 63,milesDealer sold this car to me without a legal written milage disclosure statementOn July 27,I took my car to [redacted]  for a diagnostic and safety checkAfter over hours the Service Director handed me a list of safety issues including mechanical and electronic damages,He estimated the repair including parts to total about $

On December 26, I purchased a Jeep Grand Cherokee from Twin Auto City Used Car dealership in New JerseyThe Dealership gave me a third party Mechanical service contract at the cost of $and a Anti Theft Warranty contract at the cost of $I chose to cancel both Contracts because I don't need them and could no longer afford themOn Monday January 20th, it was the first day I went forward with trying to cancel the contracts to Twin Auto City (which is said to be fully refunded in the Contract attached here within a month)I called over to the [redacted] contract company and they told me Twin Auto City never sent them all the paperwork, and never received any funds from them in the first placeI had the contract voided on March 6th on there end, but everything was still through the Dealership as far as the money and the finalized paper workThey told me to call them and just refund my money back, and The Dealership proceeded to ignore my callsI

on june I purchased a vehicle from twin auto city they have not paid off [redacted] which was my previos car loan and [redacted] reported me to the credited agency damaging my score and are holding me responsible for all unpaid cost twin city is suppose to send a check to [redacted] and they did not

I purchased a vehicle last week at Twin Auto City, and I found that they honored all they promised, the price and services are great

The warranty and registration work takes a whileBut at the end everything promised by the dealership will be honoredThe cars are priced reasonably

On July 22, I purchased a used Dodge Charger R/T for total price $24,with a day warrantyThe Dealer charged me $for this warrantyWith this transaction I also purchased an extended warranty For $(*** *** *** ***The car was delivered to my address by Dealer service because car had a damaged front rimDealer promised to fix the rim and do detailing serviceThe car was delivered that evening with the rim still damaged and a FCW code on the dash display, (odometer: 64,miles)Dealer stated 63,miles on the extended warranty contract and *** reported 63,milesDealer sold this car to me without a legal written milage disclosure statementOn July 27,I took my car to *** *** *** *** for a diagnostic and safety checkAfter over hours the Service Director handed me a list of safety issues including mechanical and electronic damages,He estimated the repair including parts to total about $

on june I purchased a vehicle from twin auto city they have not paid off *** *** which was my previos car loan and *** *** reported me to the credited agency damaging my score and are holding me responsible for all unpaid cost twin city is suppose to send a check to *** *** and they did not

On December 26, I purchased a Jeep Grand Cherokee from Twin Auto City Used Car dealership in New JerseyThe Dealership gave me a third party Mechanical service contract at the cost of $and a Anti Theft Warranty contract at the cost of $I chose to cancel both Contracts because I don't need them and could no longer afford themOn Monday January 20th, it was the first day I went forward with trying to cancel the contracts to Twin Auto City (which is said to be fully refunded in the Contract attached here within a month)I called over to the *** *** *** *** contract company and they told me Twin Auto City never sent them all the paperwork, and never received any funds from them in the first placeI had the contract voided on March 6th on there end, but everything was still through the Dealership as far as the money and the finalized paper workThey told me to call them and just refund my money back, and The Dealership proceeded to ignore my callsI

I purchased a vehicle from TwinAuto in November and also purchased the Gold Standard Automotive Network package recommended by themThe paperwork and the dealership guaranteed that I would be able to receive the extra money I paid for the package if I sold the vehicle, as my down payment increased in relation to thatI paid for the package upfront because of this ($2,695)In April 2018, a mere five months later, I sold the carAfter contacting Gold Standard they stated that I would be getting reimbursed for $2,300, which would be the depreciated amount after monthsGold Standard said that $1,would be from them, and the remaining $1,would come from Twin Auto When twin auto got the check from Gold Standard they sent that half to me and not their portion When I called and contacted them about this they said they would look into the matterI called Gold Standard a few more times to clarify that they Twin Auto had a legal obligation to pay me that moneyThat was a

I went to dealer to finance car gave them contract fell thru now they wont return depositI found out dealer sent bank wrong deposit amountI gave them and they told bank I gave them days later dealer said bank is asking for dollars more which bank said they werent asking for anythingDealer got mad because I called bankI also gave them pay stubs that were not realAnother auto dealer where I bought my prevuos car gave me this website to buy paystubs to try to help me get loan for car as I wasnt maki g enough incomeBank disnt accept paystubs so dealer asked me to write a letter saying I get paid cashI have returned car but dealer refused to give me my down payment and doesnt want to abide with contractOwner told me he can give me dollars to buy my son gifts for christmasNow I have no money and no car to take my son to daycare and to take my wife to workPlease help me

I purchased a Outback from this dealer on Dec 16, I paid in full for the vehicle including $for the registration I was provided with a temporary plate but the actual plates have still not been sent/received After several calls and emails to the dealer, he sent an extension letter and asked for additional forms of ID for the registration I provided those as soon as they were requested and I still don't have the plates though each time I call I am told they will be there in a couple of days but they never arriveIt seems to me I am getting the run around
All I want are the plates so I can drive my car
I could not find information regarding the owner(s) of the business otherwise would write or call them to help with resolving the issue Perhaps I am searching in the wrong place
It certainly seemed like a legitimate business and the car checked out fine (considering the age, mileage and carfax report)We repaired the brakes and replaced the tires but

I was buying a car from twin city autoThe dealer told me I was approved for the car and that I had to put a down payment of dollars When I return with the down payment and give them they said they would have the car ready tomorrowI came the next day to pick up the car the dealer told me that I was not approved for the carI told them okay no problemPlease return my down paymentThe owner of the dealer gave me the run around for days to get my down payment backI had to call the cops before he started to refund me my down paymentThe owner of the dealership returned back to my bank dollarsThat to this date still have not received back yetdollars I gave in cashThe owner of the dealership did not want to give me back dollars of my money to complete the full amount of the down payment I have givin him To this date the dealership still have not returned my full down paymentThey still owe me dollars They refuse to pay me back my refund

I purchase a vehicle from the mentioned car dealershipPrior to purchasing vehicle they promise to fix several things wrong with the car however they did notThey told me repairs were done when in fact they were not done The repairs that done were incorrectAfter purchasing the vehicle I have had several issues with the car including brakes, rotors, oil leaks, broken lights, bad battery, broken axles, rotors in addition to other repairs such as water pump thermostat brakes oil change and moreThis dealership sold me this car in this condition knowingly I was told the car was service prior to giving it to me however, it was not servicedThe car also had safety concerns as a broken emergency brake and a passenger restraint codeThey knew about these issues and told me they were fixed however they did not fix .After several visits from Connecticut to New Jersey the repairs were not done my calls go unanswered and several repairs are still left undoneI have fixed several needed

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

To whom it may concern: we have settled everything with this customer , we gave this customer a check for $500.00 (good will) and the customer signed a release letter, for any further claims against our company, also we refunded customer for cancelled warrany.

the vehicle was sold with an extended warranty, plus we guarantee n.j. state inspection 100% parts and labor , and the vehicle passed n.j. inspection , this vehicle is in sound working condition, in and out or it would not pass inspection, the customer took the vehicle to another dealers service...

department who was trying to sell him all types of maintenance work that the vehicle doesn't need. we are not doing any work to this vehicle , for we do not owe the customer anything. we sold a great car at a great price

hello . We have corrected this problem, we contacted the customer last week and I sent him the new warranty , 5 year bumper to bumper.we also gave a copy to motor  vehicle, also the address your office has on file for us is wrong our address is [redacted],I am also going to...

contact the customer and ask him to contact you we our in very good standing with this custome.

Complaint: [redacted]
I am rejecting this response because:
I totally disagree with Twin Auto City Dealer.Car was sold to me with hidden damage to suspension and speed control sensor and damaged sensor is disabling cruise control. This dealer delivered this car to my address in day of purchase and after I took it for shot ride I find FCD code on dashboard. [redacted] inspected this car and stated that this car was sold to me in pre-existing damage condition and to damaged suspension must be repaired first before replacing damaged FCW sensor. Service Director told me it is long and complicated process to restore speed control sensor. Yes car was sold to me with extended warranty I paid $2500 and also 30 days Dealer warranty and dealer charged me $299 for that. Extended warranty estimator inspected this car and stated the car is in pre-existing damage condition and coverage is rejected. However they told me to return this car to the place where was purchased for repair. Yes I did returned on 8/8/17 [redacted] service delivered this car back to Twin Auto City dealership with detailed list for repair under 30 days warranty. They told me nothing is wrong who this car and nothing will be done. They told me to take my car home because they don't have room. After discussions manager told me they will order parts: speed control sensor, ball joint and agree on repair also on damaged, badly dented front rim. I was calling, messaging, e- mail and nobody ever got back to me. Twin Auto City answers to my complaints is totally disrespectful and way far from true!I have hard evidence to proof that whatever they stated is straight and big lye.Also answer from them it is another evidence for next investigations and Court.Once again thank you very much.Yours very truly.[redacted]
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is partially solved. I am still waiting for the warranty of the anti theft warranty. It was cancelled 4/13.
Regards,
[redacted]