Twin County Driving School

Review: On September [redacted], 2013 I arranged for the Road Test Service provided by Twin County. The fee for this service is $145.00. The website advertises that the service included a home pick up by a driving teacher, one practice road test, use of their car and drop off after the NYS road test. My son was picked up and asked to drive to the road test and then taken home from the road test. No practice test was given during this session. When I called to complain and ask why the practice test was not given I was told "The instructor will only give pointers on what they feel the student should work on and if your son had any quesitons or concerns it was up to him to ask [redacted], [redacted]." My son had taken a driving lesson with [redacted] previously and when [redacted] expplained the road test service he too explained that he would take my son for a practice test right before the road test so he would feel comfortable with the exam. I feel for 145 all I recieved was a taxi service and I feel misled and ripped off. When I called and spoke with a rep I reviewed what the website read and they told me that the actual service was different and practice road test only means pointers.Desired Settlement: I feel ripped off - I either want a refund or two free driving lessons to make up for the 145 I wasted.

Consumer

Response:

At this time, I have not been contacted by Twin County Driving School regarding complaint ID [redacted].

Sincerely,