Twin Oaks Veterinary Hospital

The dog's heart condition required additional diagnostic testing, which the owner declinedWe gave the owner all of the diagnostic results and records that had been done here and referred her outOwner indicated a complete lack of trust in this facilityThe disputed amount was taken off of her credit cardTherefore, the owner received the office visit and diagnostics tests at no chargeThank youIf you have any questions please do not hesitate to call me###-###-####Cell: ###-###-####Also please knowledge receipt of this email

I am rejecting this response because:
This whole statement is a lie as can be seen that they were paid in full and never refunded a centI have proof I paid and there is no proof of a credit back there was and is no reason medically my dog was denied service or needed further testing as the doctor was fully willing and had no nention about my dogs health being a complication until after he took my money under fraud entry intentions

The dog's heart condition required additional diagnostic testing, which the owner declinedWe gave the owner all of the diagnostic results and records that had been done here and referred her out
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Owner indicated a complete lack of trust in this facilityThe disputed amount was taken off of her credit card. Therefore, the owner received the office visit and diagnostics tests at no charge
Thank youIf you have any questions please do not hesitate to call me. ###-###-####
Cell: ###-###-####Also please knowledge receipt of this email

The dog's heart condition required additional diagnostic testing, which the owner declined. We gave the owner all of the diagnostic results and records that had been done here and referred her out. Owner indicated a complete lack of trust in this facility. The disputed...

amount was taken off of her credit card. Therefore, the owner received the office visit and diagnostics tests at no charge. Thank you. If you have any questions please do not hesitate to call me. ###-###-####Cell: ###-###-####. Also please knowledge receipt of this email.