Twinglobal Seniors Care Placement

Review: The listed above company, Twinglobal is a Senior Placement Agency. They placed a resident in our care facility, and in return was paid a $1600.00 fee for there services. The fee amount that they were given was based on a long term permanent stay agreement. After I contacted the agency one week later, to explain to them that this wasn't going to be a good fit for the resident and that she would be staying for only one month. I explained to them that, they needed to modify our contract and change it to a respite rate. A respite rate in this market,generally is around 30-35% referral fee. This company never reimbursed us. They excepted two telephone calls from our company, and after that to no avail were we able to have any more communication. They stopped answering our calls. They stated that they would reimburse us the $900.00. It's as if they dropped off the face of the earth.Desired Settlement: I would like to be paid the amount due which is $900.00. I would also like a ten percent monthly charge for each month, that has gone without payment.