Twisted Vision Customs

We worked directly with our patient, she received her refund and is satisfied with the resolution of her concern Thank you

Hello [redacted] , I was able to speak with Mr [redacted] today and he let me know that his issue was fully resolved by our Member Services department Thank you!

Second response from Kaiser Permanente regarding the case for [redacted] *** We are working directly with Mr [redacted] to resolve his concerns Case was closed by KP 08/04/2015, resolution letter was mailed to Mr ***Thank you

Kaiser Permanente received this complaint in June Since that time we have been working directly with Mr [redacted] to resolve his concerns via our complaint/grievance processThank you