Two Fish

We did have a issue with a leak and we would try to remedy itBut the silicone takes hours to dry and shes a min drive each waySo it was days between each attempt at stopping leak and knowing resultsWhen I was hired she said ground was new as the house ( two years) and could be hand dug
easily because it was fill dirtAlso it was just decorative no plans for fish and depth was not important as long as water was clearI installed a inch deep pondSo here's the issues every time we came out she had googled things about pond and wanted moreShe decided after we dug pond showed her with tape measure everything and she was happyAfter a few trips they started saying the waterfall made a echo soundWe could not hear it and they had to stand in a certain spot on sidewalk turn head sideways and cup ear to tell us if they could still hear it as we modified waterfall. I contacted the manufacturer of spillway and they had never heard or had this complaintI googled this issue and came up with nothingShe said the box needed a 3% tilt she then took min trying to hear sound again later that night they emailed me it was still evidently making noise BTW a goldfish only require inches of waterThis is a 10/by 22ich pondI gave her brass frog fountains and free liliesI had her phlox plants and still do but she would not let me return to fulfill contract and fix leak If I refused to reline pond ( if I would make it a foot deeper the liner would be too short) .she would be estatic about our work then have google idea's we would have to drive a total of hours each trip to look at or explainShe also mentioned laying mulch on bare grassShe did not want weed guard Also I never requested final payment as the job never got completed, I don't expect itI wanted to finish as you can see through correspondence.Mrs *** hired me in February Because of weather in Louisville our rocks that we get very cheap (which is why she got a good price on pond) were delayed quite a bitAnd I apologized a million timesBut once we got started the day after rock delivered and haven't skipped a beatWe did have a issue with a leak and we would try to remedy itBut the silicone takes hours to dry and shes a min drive each waySo it was days between each attempt at stopping leak and knowing resultsWhen I was hired she said ground was new as the house ( two years) and could be hand dug easily because it was fill dirtAlso it was just decorative no plans for fish and depth was not important as long as water was clearI installed a inch deep pond actually if you include rock walls and skimmer levelI gave her a gph pump and a whatt uv way over in strength for pomp and size pond so it never turned greenShe wanted it easy to clean and easy for husband to get into for maintenance. So here's the issues every time we came out she had googled things about pond and wanted moreShe decided after we dug pond showed her with tape measure everything and she was happyAfter a few trips they started saying the waterfall made a echo soundWe could not hear it and they had to stand in a certain spot on sidewalk turn head sideways and cup ear to tell us if they could still hear it as we modified waterfall. I contacted the manufacturer of spillway and they had never heard or had this complaintI googled this issue and came up with nothingShe said the box needed a 3% tilt and level ( it already was but we redid it anyways) and they took min trying to hear sound again later that night they emailed me it was still evidently making noise. I have built many ponds and she was happy with pond until she googled more random tips to pondsBTW a goldfish if she were to put in pond would easily thrive in that pond as they don't even require inches of waterThis is a 10/by 22ich pondI gave her brass frog fountains and free liliesI had her phlox plants and still do but she would not let me return to fulfill contract and fix leak if I refused to reline pond ( if I would make it a foot deeper the liner would be too short) she has no roots because the closest trees were feet away.And by removing all the gravel by herself could easily cause a leak since she has no experience with taking river gravel out of a pondI do not know if she u .And by removing all the gravel by herself could easily cause a leak since she has no experience with taking river gravel out of a pondI do not know if she used a shovel or broom but it's very difficult for anyone to do. I not lie she has been a very hard customer to work for as she would be estatic about our work then have google idea's we would have to drive a total of hours each trip to look at or explainShe also mentioned laying mulch on bare grassShe did not want weed guard and said he wanted to kill grass and weeds she was retired and had plenty of timeI tried remedying the issues and planing plants but she would not let me if I would not lower pond level which would add feet to linerThat would mean total replacement of liner a cost of plus labor because she changed her mind after pond was completed

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.He said in his response that he didn’t expect any more money, that sentence is what I am acceptingThe estimate to fix this mess is $more than the amount I still owed him when I stopped paying. His response is full of lies & he avoided addressing all the issues, but as long as he doesn’t expect any more money, this case can be resolved
Regards,
*** ***