TWO MEN AND A TRUCKÂ®/INTERNATIONAL, Inc. Reviews (1)
TWO MEN AND A TRUCK INTERNATIONAL, INC. do not deliver their advertised promise as Movers Who Care; they do not care to accept responsibility for damage that per finding by their own experts was caused by lack of professional care on the part of their loading team.Particular damage: Glassed pictures shattered due to not having been wrapped when cramped in between furniture; dinette table crushed under the load of a tower of heavy boxes.After review of the record and discussing the matter only with the loading manager the Customer Care Team Lead falsely determined that as Movers Who Care one is not responsible or liable due to the following reasons:(1) that customer initialed declined Two Men and a Trucks request to purchase necessary padding and/or restraints - false because the record is that the movers had not cared to bring supplies and that they had not cared to use the bubble wrap that customer provided;(2) that customer initialed three inspections were completed during the load and that items were loaded to satisfaction - false because the record is that when asked to inspect the load one was unable to the see behind the faade of properly loaded items and it was hidden that pictures had not been wrapped and towers of heavy boxes stacked on top of fragile furniture;(3) that as Movers Who Care they are only responsible when with the entire move including loading, driving, and the unloading. false because the record is that the unloading Two Men team had found that the damage would not have occurred if the loading Two Men had employed the professional expertise of Movers Who Care.(4) that the movers were given specific instructions by the customer regarding how to load the items on the truck and the movers followed those instructions - this is untruthful and also not reasonable as one does not hire and pay professional movers who depend on instructions from lay people.