[redacted] has been an exhibitor in the Home Shows since 04/*** acknowledges he signed our exhibitor contract that financially obligated the company under the terms and conditions highlightedsee Exhibit A & BPlease take note terms &15.On 2/13/17, [redacted] called and stated that he could not exhibit on Sunday 3/5/due to a funeralHe was informed that he must exhibit all day of the show and if he cancels, no refunds/no transfers will be issued See attached screen shot, all staff notes regarding conversations***’s credit card was charged on 3/7/17, see top portion of Exhibit A, for the receipt of the deposits towards the March 2018, and July Home Shows We were not contacted until 3/9/by ***’s partner, [redacted] , stating they need to cancel the July show and to not charge the card, however, at this point the payments were already processed.We contacted [redacted] by email reminding him of the shows policies on 3/9/Email correspondence regarding this entire matter is attached in Exhibit DWhile we have appreciated [redacted] exhibiting with us in the past, and would like to continue business with him, we will not be issuing a refund [redacted] was aware and informed of our shows policies and agreed to the terms and conditions of the binding contract he signed
I do know that those contracts were signed, but was hoping that since I contacted via phone within three days, they would honor my request to refund my dollars It is evident I thy are not going to honor that request I will not have anything to do with them again They have ample time to secure that booth from someone else They are always pushing via stop by at booths and emails that time is of the essence otherwise you will lose your spot I do not like their tactics and have no respect for them I feel that they have stolen from me There should have been some sort of time frame, as in three days to cancel your wishes Again, if anyone asks me about them I will let them know of their business practices Not to me [redacted]
[redacted] has been an exhibitor in the Home Shows since 04/*** acknowledges he signed our exhibitor contract that financially obligated the company under the terms and conditions highlightedsee Exhibit A & BPlease take note terms &15.On 2/13/17, [redacted] called and stated that he could not exhibit on Sunday 3/5/due to a funeralHe was informed that he must exhibit all day of the show and if he cancels, no refunds/no transfers will be issued See attached screen shot, all staff notes regarding conversations***’s credit card was charged on 3/7/17, see top portion of Exhibit A, for the receipt of the deposits towards the March 2018, and July Home Shows We were not contacted until 3/9/by ***’s partner, [redacted] , stating they need to cancel the July show and to not charge the card, however, at this point the payments were already processed.We contacted [redacted] by email reminding him of the shows policies on 3/9/Email correspondence regarding this entire matter is attached in Exhibit DWhile we have appreciated [redacted] exhibiting with us in the past, and would like to continue business with him, we will not be issuing a refund [redacted] was aware and informed of our shows policies and agreed to the terms and conditions of the binding contract he signed
I do know that those contracts were signed, but was hoping that since I contacted via phone within three days, they would honor my request to refund my dollars It is evident I thy are not going to honor that request I will not have anything to do with them again They have ample time to secure that booth from someone else They are always pushing via stop by at booths and emails that time is of the essence otherwise you will lose your spot I do not like their tactics and have no respect for them I feel that they have stolen from me There should have been some sort of time frame, as in three days to cancel your wishes Again, if anyone asks me about them I will let them know of their business practices Not to me [redacted]