From: Jose P*** [mailto:*** Sent: Tuesday, September 13, 3:PM To: drteam Subject: COMPLAINT #*** To Whom it may concern, In response to the above complaint # ***The customer placed an order with us and gave us the wrong
addressWe then recalled the merchandise and had it sent back to usIn the meantime while this package was in transit we reshipped her the merchandise to another address next day air*** arrived late and the customer did not receive her package on timeThe young lady called the following week requesting her refundWe tried explaining to her the situation but she refused to listenA refund was made to her card. Our staff strives to provide the best customer service to all our customersThis issue has been resolvedIf you have any further questions please feel free to contact us at anytimeThank You for your assistance and cooperation Jose P*** [email protected]
From: Jose P*** [mailto:*** Sent: Tuesday, September 13, 3:PM To: drteam Subject: COMPLAINT #*** To Whom it may concern, In response to the above complaint # ***The customer placed an order with us and gave us the wrong
addressWe then recalled the merchandise and had it sent back to usIn the meantime while this package was in transit we reshipped her the merchandise to another address next day air*** arrived late and the customer did not receive her package on timeThe young lady called the following week requesting her refundWe tried explaining to her the situation but she refused to listenA refund was made to her card. Our staff strives to provide the best customer service to all our customersThis issue has been resolvedIf you have any further questions please feel free to contact us at anytimeThank You for your assistance and cooperation Jose P*** [email protected]