[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: The letter is totally and inaccurateI had my yr and 10yr old sons with me and also my yr old nieceI was not at all upset but calm and asked if she could make the correctionsI hope she has a security camera and would be willing to share the footageThe elderly woman was the one who became upset me with for asking her to make the correctionsI asked for 28.5" inseams, in each of the pants, each leg had a different inseamOne leg measured and the other 29, on all pantsIf I behaved like what she described, I'm sure my kids and my niece would have noticed and inquired about my behaviorI can assure you I did not behave in such manner as I'm respectful towards my elder as it is customary in my cultureShe on the other hand was combative and upset with me, the customer Regards, [redacted] ***
August 7, 2014Dear [redacted] ***.I am writing to you in regards to a complaint filed against Tysons Tailors on August 1, We have thoroughly investigated the incident with all employees and most of [redacted] ***'s recall is correctHe originally came in with his pants and we made measurementsHe picked up his garments the following day, we urged him to try them on so that the measurements were correct, but declinedHe came back the next day, furious that the length of his pants were incorrectWe both measured and found the in-seams to be in inchesAt that time, we tried to explain that pants will fit differently and that most people have slightly different lengths of legs which would make them look to be differentWe urged him to try on the pants again so we could fix the problembut he became very agitated and abruptly left the storeWe would be more than willing to fix the pants at no additional cost for the customer, as we pride ourselves on great customer serviceWe would never curse in front of our customers, nor participate in illegal activities such as tax evasionPlease let me know if you have any further questions or concerns.Sincerely,Sung TManger
August 7, 2014Dear *** ***.I am writing to you in regards to a complaint filed against Tysons Tailors on August 1, We have thoroughly investigated the incident with all employees and most of *** *** ***'s recall is correctHe originally came in with his pants and we made
measurementsHe picked up his garments the following day, we urged him to try them on so that the measurements were correct, but declinedHe came back the next day, furious that the length of his pants were incorrectWe both measured and found the in-seams to be in inchesAt that time, we tried to explain that pants will fit differently and that most people have slightly different lengths of legs which would make them look to be differentWe urged him to try on the pants again so we could fix the problembut he became very agitated and abruptly left the storeWe would be more than willing to fix the pants at no additional cost for the customer, as we pride ourselves on great customer serviceWe would never curse in front of our customers, nor participate in illegal activities such as tax evasionPlease let me know if you have any further questions or concerns.Sincerely,Sung TManger
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
The letter is totally and inaccurateI had my yr and 10yr old sons with me and also my yr old nieceI was not at all upset but calm and asked if she could make the correctionsI hope she has a security camera and would be willing to share the footageThe elderly woman was the one who became upset me with for asking her to make the correctionsI asked for 28.5" inseams, in each of the pants, each leg had a different inseamOne leg measured and the other 29, on all pantsIf I behaved like what she described, I'm sure my kids and my niece would have noticed and inquired about my behaviorI can assure you I did not behave in such manner as I'm respectful towards my elder as it is customary in my cultureShe on the other hand was combative and upset with me, the customer
Regards,
*** ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: The letter is totally and inaccurateI had my yr and 10yr old sons with me and also my yr old nieceI was not at all upset but calm and asked if she could make the correctionsI hope she has a security camera and would be willing to share the footageThe elderly woman was the one who became upset me with for asking her to make the correctionsI asked for 28.5" inseams, in each of the pants, each leg had a different inseamOne leg measured and the other 29, on all pantsIf I behaved like what she described, I'm sure my kids and my niece would have noticed and inquired about my behaviorI can assure you I did not behave in such manner as I'm respectful towards my elder as it is customary in my cultureShe on the other hand was combative and upset with me, the customer Regards, [redacted] ***
August 7, 2014Dear [redacted] ***.I am writing to you in regards to a complaint filed against Tysons Tailors on August 1, We have thoroughly investigated the incident with all employees and most of [redacted] ***'s recall is correctHe originally came in with his pants and we made measurementsHe picked up his garments the following day, we urged him to try them on so that the measurements were correct, but declinedHe came back the next day, furious that the length of his pants were incorrectWe both measured and found the in-seams to be in inchesAt that time, we tried to explain that pants will fit differently and that most people have slightly different lengths of legs which would make them look to be differentWe urged him to try on the pants again so we could fix the problembut he became very agitated and abruptly left the storeWe would be more than willing to fix the pants at no additional cost for the customer, as we pride ourselves on great customer serviceWe would never curse in front of our customers, nor participate in illegal activities such as tax evasionPlease let me know if you have any further questions or concerns.Sincerely,Sung TManger
August 7, 2014Dear *** ***.I am writing to you in regards to a complaint filed against Tysons Tailors on August 1, We have thoroughly investigated the incident with all employees and most of *** *** ***'s recall is correctHe originally came in with his pants and we made
measurementsHe picked up his garments the following day, we urged him to try them on so that the measurements were correct, but declinedHe came back the next day, furious that the length of his pants were incorrectWe both measured and found the in-seams to be in inchesAt that time, we tried to explain that pants will fit differently and that most people have slightly different lengths of legs which would make them look to be differentWe urged him to try on the pants again so we could fix the problembut he became very agitated and abruptly left the storeWe would be more than willing to fix the pants at no additional cost for the customer, as we pride ourselves on great customer serviceWe would never curse in front of our customers, nor participate in illegal activities such as tax evasionPlease let me know if you have any further questions or concerns.Sincerely,Sung TManger
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
The letter is totally and inaccurateI had my yr and 10yr old sons with me and also my yr old nieceI was not at all upset but calm and asked if she could make the correctionsI hope she has a security camera and would be willing to share the footageThe elderly woman was the one who became upset me with for asking her to make the correctionsI asked for 28.5" inseams, in each of the pants, each leg had a different inseamOne leg measured and the other 29, on all pantsIf I behaved like what she described, I'm sure my kids and my niece would have noticed and inquired about my behaviorI can assure you I did not behave in such manner as I'm respectful towards my elder as it is customary in my cultureShe on the other hand was combative and upset with me, the customer
Regards,
*** ***