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U-FAppliance Parts Reviews (2)

Ms [redacted] , We are happy and eager to refund our customer’s money whenever we can Our customer is happyWe are happyEveryone is happyI know you honestly believe the pump you purchased from us was not installed, but that is not what the pump shows To the unpracticed eye the installation telltales may seem superficial and of no consequence, but to those of us in the parts business these marks are glaring faults that disqualify the part from being resold as a new part We will not sell a pump to you or anyone else that shows evidence of installationThere is no sliding scaleThe part is unused, or it is notUsed parts do not go on our shelf, they go in the trashWe apply the same standard to everyoneI will be happy to make an appointment to personally meet you at our store and give your pump a second look If the pump does not show evidence of installation, I will happily refund your money and apologize for causing you a second tripI will be fairIf the installation marks are there, I hope we can part friendsI want you to be happy more than you know [redacted] President U-FAppliance Parts

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The last message I received from the owner of U-Fix-it, made me the offer of meeting with me I would like to meet with him at his store, with the product and I will be filmingThank you, [redacted] Regards, [redacted]

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