U G I Utilities Reviews (%countItem)
U G I Utilities Rating
Address: UGI P.O. Box 13009, Reading, Pennsylvania, United States
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Address: UGI P.O. Box 13009, Reading, Pennsylvania, United States
Add contact information for U G I Utilities
I have been calling their 800 number for five days now. The automated system simply runs in a loop; it asks for your account number and the last four of your social security number, then it starts all over again. No one ever actually answers the call. I sent an email to UGI, explaining that I can't get through to discuss this bill, and they wrote back and basically told me to call again. Why? No one is answering that phone. It doesn't even offer a call back feature, or a way to leave a message.
I sent another email asking if they would call me back, but haven't heard anything as of yet. If I am not given a way to make satisfactory payment arrangements by the end of this week, I will be contacting the PUC.
Problem resolved. A representative replied to my email requesting a call back, since I couldn't get through on the phone.