U-Lock Storage

This business expects its customers to do all bill pay on line, but does not allow for your credit card to be updated onlineThey know the web program is flawed, and choose to leave it that way so that the consumer is charged late fees on the first of the month instead of being able to be automatically charged a lower monthly fee via credit card on fileSince July, we have tried numerous times to change our credit card number, and were told to put our number in the mail or send it in an emailBoth very insecure and unsafe methods to place a credit card numberThen when you complain about being charged the late fee because the website still won't take the CC number change, you are branded a trouble maker, and your lease cancelledIn my opinion, this is a fraudulent and deceiving business practice, and this business owner should be looked into by a consumer watchdog groupI DO NOT recommend this business to anyone!!!!

This business expects its customers to do all bill pay on line, but does not allow for your credit card to be updated online. They know the web program is flawed, and choose to leave it that way so that the consumer is charged late fees on the first of the month instead of being able to be automatically charged a lower monthly fee via credit card on file. Since July, we have tried numerous times to change our credit card number, and were told to put our number in the mail or send it in an email. Both very insecure and unsafe methods to place a credit card number. Then when you complain about being charged the late fee because the website still won't take the CC number change, you are branded a trouble maker, and your lease cancelled. In my opinion, this is a fraudulent and deceiving business practice, and this business owner should be looked into by a consumer watchdog group. I DO NOT recommend this business to anyone!!!!

I contacted, u -lock storage ON Feb, 11, Stating I would be moving out on the 29th of Feb. I received a statement saying since I did not give them 30 days notice I would be charged for MARCH ,, so my advice to others that are looking to a rent storage ,,rent from someone who is honest and a member of \'Revdex.com\'\'\' U-STORAGE OF ARCHBOLD ARE NOT A MEMBER OF Revdex.com,,LIVE AND LEARN

First of all I found them in my hometown. The initial price was not too bad but having to pay electronically and with there ridiculous added fees I ended up paying around $40 for a 10x10 unit. I had always made payments on time and I decided to end my use of the unit on February 11th. Keep in mind I already paid for all of February. Since I did not write them giving my 30 day notice they claim I had to pay for all of March also even though I had all MY STUFF OUT ON THE 11th of FEBRUARY!!! I told them to prorate the 11days but they still insisted I pay all march. Horrible owner, zero understanding, money hungry people! I will never do business with these people again. May be petty but didnt see a problem with prorating not pay for a whole month I am not even using.