U Need Gutters, Inc. Reviews (5)
Response to complaint: U Need Gutters & More is and has been cooperating with Mr. and Mrs. [redacted] Our Technicians have been and were scheduled to take care of the items on the punch list several times and some items on the list were corrected, but our Technicians were not able to get the corrected items checked off by Mr[redacted] In moving forward the Owner of U Need Gutters & More will personally be taking care of the items on the list. The Owner has met with Mr. and Mrs. [redacted] on 10/24/14 to discuss any issues that they may currently have. He is currently scheduled 10/30/14 to began working on those issues and do his best to correct them.U Need Gutters & More has an excellent reputation for Customer Satisfaction. Our Customers are very important to us and our business; a good majority of our business comes from Customer's referrals. The owner of U Need Gutters & More will continue to work with the [redacted] and do his best to get customer satisfaction. Thank You,U Need Gutters & More[redacted]Office Administrator
Review: After signing an agreement with the owner, [redacted], of U Need Gutters the work began on a patio extension. The job has not been completed but has been payed for. The pavors on the ground are ruined with concrete, cut incorrectly, not leveled, and just not put in together. The workers agreed that didn't know how to install them but they read instructions from the web and know how to do it now. [redacted] has been called many times over the last 3 weeks to resolve this issue. [redacted] had a [redacted] contractor come over to look at the job. He had said this job was a mess and could tell the installation was the first for [redacted]'s crew. This was over a week ago.
Review: Employed "U NEED GUTTERS & MORE" 11/05/to install new gutters from attached breeze way, around patio cover, garage, and opposite side of breezewayAfter calling their office for repairs(minimim of times over a 1/year period), I have finally given upI have made the repairs myself and don't believe he ever had intentions of doing the repairsHe had a long warranty on his work, but it seems to be lip serviceI won't do business with them, because of never receiving a call/leaving a message to even attempt to do the repairsBeware of this companyNo recommendation here.Desired Settlement: $for restitution sent to my address for making the repairs, unnecesary time spent on this company contact and resolutionAlso, the frustration of the owner not abiding by his contract