Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I would like to clarify the responses of the company by saying the owner, [redacted] has not called me or made any attempts to reach me to correct these issuesPhone calls are not accepted and my communication comes from his live in girlfriend, [redacted] the Office Administrator/Manger and the Technicians [redacted] and [redacted] Another correction to their statement was that on 9/13/the Technicaians did come over to start on the punch list So the punch list was already in the hands of the UNeedGuttersWhen they arrived, they came without paint brushes, stain, paint, and brown chalkingFor this reason nothing was completed this day which caused another reschedulingThe third statement the company has made is also a lieI stopped the job once while the pavors were being made and made them redo itAt this time I questioned [redacted] and his knowledge of pavorsAfter this, is when he began an attitude with me through text and refuses to call meWhen [redacted] came over to get his check I informed him the pavors looked very bad [redacted] said he would bring his guys back out and correct the pavors and then quoted his slogan, no problems only solutionsSo [redacted] knew on 9/7/about the unsatisfactory work on the pavors.*** had asked me to contact the original contractor that placed the existing pavors to get a price from him The contractor didn't contact me until 10/3/and [redacted] had a stone contractor come out on 9/24/Both men were horrified by the completion of this jobBoth explained that all the pavors needed to be redone because the concrete used on the job reruined the pavor and acid tone can not be used along with the cuts on the pavor were incorrectI was listening when the contractor called [redacted] and explained to him the situation [redacted] said he was not going to eat it, meaning he was not going to pay to correct the job that the homeowner would pay for it.On 10/17/2014, UNeedGutters showed up to fix defects in the patio cover that was completed over a month againThe electrical was corrected by grounding a wire and the toustain was put on the cedar but the cedar still shows that it needs stained between the gabsThe weather strip on the door was replaced but now the door doesn’t shutThe door can be pushed opened unless the deadbolt is lockedThe lag screw that went from outside to inside my bedroom was unscrewed and placed washers over top to prevent it from coming throughThe hole was just pushed in to make it appear it was taken care of The brown chalking that was placed between the cedar posts was not done correctlyI have requested the owner come over because there seems to be a break down in the communication as to what needs to be done hereAs the company knows, I am a disabled veteran and I have issues moving aroundI cannot be outside pointing out what needs to be correctedFor this reason, to stop any friction between your technicians and me the homeowner, I want to direct everything to *** The issue with the pavors is still under construction with no date as to when it will be correctedThe “technician” said he would be over here next week with the owner, ***, to install themThis is confusing because they didn’t know how to install the pavors to begin with and had masons come over to give them a quote to correct As a disabled veteran, I am limited on the things I can do or I would be able to do little things like touch up painting / [redacted] Style Definitions */ What can be done is to get a professional to finish the pavors correctly, not try to do it the cheap way to appear correctedThe price that was quoted to [redacted] for correcting was $ Regards,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I would like to clarify the responses of the company by saying the owner, [redacted] has not called me or made any attempts to reach me to correct these issuesPhone calls are not accepted and my communication comes from his live in girlfriend, [redacted] the Office Administrator/Manger and the Technicians [redacted] and [redacted] Another correction to their statement was that on 9/13/the Technicaians did come over to start on the punch list So the punch list was already in the hands of the UNeedGuttersWhen they arrived, they came without paint brushes, stain, paint, and brown chalkingFor this reason nothing was completed this day which caused another reschedulingThe third statement the company has made is also a lieI stopped the job once while the pavors were being made and made them redo itAt this time I questioned [redacted] and his knowledge of pavorsAfter this, is when he began an attitude with me through text and refuses to call meWhen [redacted] came over to get his check I informed him the pavors looked very bad [redacted] said he would bring his guys back out and correct the pavors and then quoted his slogan, no problems only solutionsSo [redacted] knew on 9/7/about the unsatisfactory work on the pavors.*** had asked me to contact the original contractor that placed the existing pavors to get a price from him The contractor didn't contact me until 10/3/and [redacted] had a stone contractor come out on 9/24/Both men were horrified by the completion of this jobBoth explained that all the pavors needed to be redone because the concrete used on the job reruined the pavor and acid tone can not be used along with the cuts on the pavor were incorrectI was listening when the contractor called [redacted] and explained to him the situation [redacted] said he was not going to eat it, meaning he was not going to pay to correct the job that the homeowner would pay for it.On 10/17/2014, UNeedGutters showed up to fix defects in the patio cover that was completed over a month againThe electrical was corrected by grounding a wire and the toustain was put on the cedar but the cedar still shows that it needs stained between the gabsThe weather strip on the door was replaced but now the door doesn’t shutThe door can be pushed opened unless the deadbolt is lockedThe lag screw that went from outside to inside my bedroom was unscrewed and placed washers over top to prevent it from coming throughThe hole was just pushed in to make it appear it was taken care of The brown chalking that was placed between the cedar posts was not done correctlyI have requested the owner come over because there seems to be a break down in the communication as to what needs to be done hereAs the company knows, I am a disabled veteran and I have issues moving aroundI cannot be outside pointing out what needs to be correctedFor this reason, to stop any friction between your technicians and me the homeowner, I want to direct everything to *** The issue with the pavors is still under construction with no date as to when it will be correctedThe “technician” said he would be over here next week with the owner, ***, to install themThis is confusing because they didn’t know how to install the pavors to begin with and had masons come over to give them a quote to correct As a disabled veteran, I am limited on the things I can do or I would be able to do little things like touch up painting / [redacted] Style Definitions */ What can be done is to get a professional to finish the pavors correctly, not try to do it the cheap way to appear correctedThe price that was quoted to [redacted] for correcting was $ Regards,