U of D Mercy Dental

February 16, 2016University of [redacted] Mercy School of Dentistry [redacted] , MI RE: Complaint # [redacted] Ms [redacted] indicates she had sent several letters in December to University of [redacted] Mercy School of Dentistry requesting a statement reflecting a zero balance Unfortunately, these letters were not received in our patient financial services office Upon receipt of the complaint from the Revdex.com, Ms [redacted] , Patient Services Manager, has spoken with Ms [redacted] on February 12, informing her we have mailed a copy of a statement to her reflecting a zero balance on her account at University of [redacted] Mercy School of Dentistry We believe Ms [redacted] 's concern has been addressed

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

February 16, 2016University of [redacted] Mercy School of Dentistry[redacted], MI   48206 RE:  Complaint #[redacted] Ms. [redacted] indicates she had sent several letters in December 2015 to University of [redacted] Mercy School of Dentistry requesting a...

statement reflecting a zero balance.  Unfortunately, these letters were not received in our patient financial services office.  Upon receipt of the complaint from the Revdex.com, Ms. [redacted], Patient Services Manager, has spoken with Ms. [redacted] on February 12, 2016 informing her we have mailed a copy of a statement to her reflecting a zero balance on her account at University of [redacted] Mercy School of Dentistry.  We believe Ms. [redacted]'s concern has been addressed.