U-Park Systems Reviews (10)
not only do their credit card machines not work neither does their website they don't care what we think they have the property for parking and when you have to park and they have most of the lots either plan ahead or park and get screwed.
Review: On 5/25/13, my husband paid $10 as posted for parking & received a $5 "failure to prepay" envelope citing an event rate of $15, adding that "violations not paid in full within 14 days will be sent to collection" and charged an additional late charge of $35. I called U Park & was told that there was one "6ft" sign listing a $15 event rate which my husband (& many other cars) did not see. As of 5/28/13, their website does not list an event rate for lot 28.
Review: I paid for parking in the lot. Payment was by credit card and can be substantiated. Despite this, I received a notice in the mail saying I had not paid. Furthermore, this notice said it was a second notice even though it was the first one I received. They assessed a $70 fee for failure to pay despite the fact that I had paid the original fee. Desired Settlement: Remission of payment. Cessation of this practice. How many other people have they done this to?
Review: The parking company incorrectly listed the price of a monthly parking pass that I purchased online. After realizing their mistake, the company proceeded to attempt to charge me for months I had already paid for to fix their billing error. When I refused, they threatened to send me to collections for money I don't owe - I had to pay because I am just starting to build my credit and can not afford the black mark on my score.Desired Settlement: Making the policies for parking in their lots and creating an account (aka the terms and conditions for parking) readily available on the site, as well as one month's parking free of charge at any lot to compensate for the fact I was charged and paid money I don't legally owe.
Review: Sends a bill of a late parking notice on 1-7-15 when the apparent violation date was 10-3-14. Never got a ticket or a reminder ticket. Never got a ticket on that day nor remember being in their parking spot.
Review: Sent the following email on 6/23, received no response as of COB Monday 6/24.
Review: I RECEIVED A COLLECTION LETTER DATED 2/28/2014 FROM U-PARK SYSTEM. I[redacted] IN DECEMBER 2013 A CAR TO HELP FAMILIES IN NEED TO BE ABLE TO GET TO AND FROM DOCTORS APPOINTMENTS FOR SICK CHILDREN. I DONATED THE VEHICLE TO A NON PROFIT AGENCY CALLED:[redacted]. I DO NOT OWN THE CAR I RECEIVED A COLLECTION BILL FOR, FOR THE DATE OF 12/6/2013 AND HAVE NEVER BEEN AT THE LOCATION LOT [redacted] IT STATES IN COLLECTION LETTER.Desired Settlement: I WANT THIS BILL TO BE DISSOLVED SINCE I DO NOT OWN THE CAR THAT WAS DONATED TO THE NON PROFIT AGENCY IN DECEMBER. I WANT A BILL SENT STATING THIS MATTER HAS BEEN CLEARED UP AND BALANCE IS 0.00.
Review: I received a letter from the u park system in December of 2014 about a supposed parking infraction from November of the previous year. I was never in Seattle, being over an hour away I'd remember if I parked in Seattle the weekend before Thanksgiving. I recently purchased my car a month before I supposedly got the ticket, I tried contacting u park and since it went to collections ([redacted]) they couldn't tell me anything about the ticket, I tried calling [redacted] and they weren't interested in helping me solve the problem.
Review: I paid for monthly parking in one of their lots - paying in advance to secure a spot downtown. They did not properly monitor their lot, and as a result there were never any spots to park my car in - despite the fact that I had paid for one. When I complained they said they had no ability to guarantee a spot. I want a full refund for the month of January, when they only gave me a partial refund. I notified them that I was done parking there (because there were no spaces) as of the 8th. I have lost money because I had to daily park elsewhere while paying for monthly parking in their lot!Desired Settlement: I want my money back for the days in between the 8th and the 17th, and a refund for my daily parking that I incurred.
Review: Dear U-park system, I received a ticket on my windshield today (01/19/2015) at 14:52, Martin Luther king day. I paid the required $5.00 to park. Your sign clearly states that holidays are only $5.00. See attached photo. Also I'll include a photo of the citation. My information is as follows. Attendant: 10 Lot: 83 Make: ford Stall: 11 Plate: [redacted] St: wa Violation: short of minimum I will also state that I was not the only one to revive this citation. So I am clear, I do not feel this is correct and will not be paying this fine.Desired Settlement: To drop the $35.00. And the $2.00. I paid the $5.00 that was advertised. I was told that was for a different lot, which I never saw by the way. Lots and signs do not clarify there are two different lots.